Rikke von Benzon Hollesen

Deep passion for leadership of patient safety, quality improvement & personcentred care in healthcare.

[Rikke von Benzon Hollesen @RHollesen]

“Har jeg begået fejl, så siger jeg undskyld, over for de mennesker, jeg har begået dem over for, og det er i sig selv meget forløsende.” ⁦@SSTbrostrom⁩ i ⁦@borsendk⁩ . Rollemodel for en lærende kultur med #psykologisktryghed #patientsikkerhed ⁦#Covid19

[Region Sjælland @regionsjaelland]

Hej alle journalister på jagt efter en god ekspert 👋🏻

Måske har vi dén, du lige står og mangler. Vi har opdateret vores ekspertliste.
Bl.a. med nogle af landets førende eksperter på ulighed og fremtidens sundhedsvæsen.
#dkmedier

https://t.co/bocyuJmfqL

[Rikke von Benzon Hollesen @RHollesen]

STAY TUNED #DetNationaleLedelseprogram indenfor kvalitet gør klar til at sprænge rammerne i #Fængslet i Horsens. Vi skal fejre 140 ledere fra det samlede sundhedsområde og høre om de mange løsninger på vilde problemer i borgerforløb. #QI #TværsektorielLedelse

[Helen Bevan @HelenBevan]

The challenges of becoming a less hierarchical organisation. Restructuring to reduce layers offers the promise of increased collaboration, agility, value & shifting decision making power to more people. However, research suggests that "how" (it's done) is more important than "what" (the design is):
1) Don't underestimate "zombie structures": it’s not enough to build anew; you must also actively dismantle & guard against the resurrection of the old
2) Expect an uneven pace of change: different teams have unique histories, cultures & operational nuances
3) Leadership during restructuring needs to be a razors edge: too much control can stifle the initiative that the redesign aims to foster; too little control can leave teams directionless
4) Adapt external ideas to the internal culture: external consultancies can give helpful advice but the people in the organisation know what is likely to work best
https://t.co/ltIhQx35so. Via @yanche. Graphic by @zuzuzka

[Rikke von Benzon Hollesen @RHollesen]

@KristinaLund5 giver tips og tricks til hvordan organisationer håndterer pressen konstruktivt, når skandalen er på vej eller ruller. Nøgleord er gennemsigtighed, åbenhed og fokus på løsninger. #DSKS #patientsikkerhed

[Rikke von Benzon Hollesen @RHollesen]

Indenrigs- og sundhedsminister ⁦@sophieloehde⁩ sætter #DSKS kvalitetskonference igang med budskabet om, at pressen er et præmis og skandaler er en mulighed for læring, forandring og forbedring af kvalitet i #SHV #patientsikkerhed #QI

[Jesper Fisker @jesper_fisker]

Hvordan omsætter vi Robusthedskommissionens anbefalinger og kommer den stigende #ulighedisundhed til livs?
Vær med til Morgen Talk med sygehusdirektør @RiccoDyhr og professor @BechMbe - jeg modererer. Ses vi digitalt den 7. Nov. 👍?

https://t.co/Eiwout91Wi

#sundpol #dksund

[Rikke von Benzon Hollesen @RHollesen]

Løsninger på #SHV problemer er kontekstnære udviklet i partnerskab med både patienter/borgere og de kliniske miljøer understøttet af data til (fælles) beslutningstagning. Digitalisering er mere end IT, nemlig nye arbejdsgange. Tak for det friske pust @JonasEgebart #RKKP #QI

[Rikke von Benzon Hollesen @RHollesen]

@regionsjaelland @StenoSjaelland @rudkjoebing Wauw - Stort tillykke til både @rudkjoebing og @StenoSjaelland 👏🏼👏🏼

[Rikke von Benzon Hollesen @RHollesen]

Jacob Anhøj introducerer til Mål med mening på Det Nationale Ledelsesprogram: “Alt er en proces og varierer” Derfor følger vi data over tid i små stikprøver i seriediagram. #SPC #Statistiskprocesstyring #MFI #NLPS

[Ariadne Labs @AriadneLabs]

"It is important for all patients to have a voice, to have the experience they want, and to have a say in everything that's going to happen." -Nurse Manager Melinda Theis, MSN

Great @wibw story about @StormontVail's upcoming launch of #TeamBirth!
https://t.co/12OS4ugCf7

[MIT Sloan Management Review @mitsmr]

Explore how #Lego takes customers’ innovations further.
▶️ https://t.co/maqgKp9zVI

[AHRQ @AHRQGov]

It's #WorldPatientSafetyDay. #AHRQ developed the Safety Program for Perinatal Care to improve the patient safety culture of labor & delivery units and decrease maternal and neonatal adverse events resulting from poor communication and system failures. https://t.co/yNBnPgAR4d

[Dansk Selskab for Patientsikkerhed @patientsikker]

Glædelig #WorldPatientSafetyDay! I dag sætter vi sammen med resten af verden, foranlediget af @WHO, fokus på fordelene ved at involvere af patienter, borgere og pårørende i arbejdet med at forbedre #patientsikkerhed. #WPSD2023
https://t.co/NVhTd0RGJF

[AHRQ @AHRQGov]

Today is #WorldPatientSafetyDay! Did you know about 1 in 10 patients is harmed by their healthcare? #AHRQ's CANDOR toolkit offers resources for clinicians to improve patient safety and transparency. https://t.co/XR2lcZ58I7

[MIT Sloan Management Review @mitsmr]

Eight dimensions of design thinking capture important differences in how managers and designers perform their work and make decisions.

From “Can Design Thinking Succeed in Your Organization?” https://t.co/0CLMUzw6YG

[Helen Bevan @HelenBevan]

The widely anticipated new book by @AmyCEdmondson is available from Thursday in the UK: "Right Kind of Wrong: the science of failing well". So many important messages for leaders of health and care. If you want a taster, there's a free webinar with Amy tomorrow: https://t.co/xvmG3mjJwM or listen to a podcast about it with @LynnThoman: https://t.co/VnZTrIfBuu

[Rikke von Benzon Hollesen @RHollesen]

Så er Det Nationale Ledelsesprogram for kvalitet og -udvikling gået i luften med 150 ledere fra regioner, kommuner og almen praksis i det samlede #SHV
Fremtidens spydspidser og “trojanske mus” for nødvendige forbedringer er klar til nye relationer og udvikling sammen #NLPS

[Helen Bevan @HelenBevan]

Do we want to break down silos and dismantle hierarchy? Maybe not says @DigitalTonto. In summary:
1) Whilst many people have called for the end of hierarchies, we’ve failed to do away with them because they serve a useful purpose.
2) We should think less about how the org chart is constructed & more how we design for connection.
3) Rather than breaking down silos, we need to join them up, through social connections that span boundaries.
4) Network science shows that often just small amounts of connection are needed to bring social distance crashing down.
5) It's the role of leaders "to help groups connect and forge a common purpose":
https://t.co/4CbS72Gw5G. Graphic: @EvaKyndt

[Helen Bevan @HelenBevan]

How should we approach our role as leaders? By emphasising our competence, strength & experience? Or by establishing trust through warmth and understanding? The authors of this classic article say we need to do both but we should start with building trust. Multiple studies in the ten years since this article have backed up the importance of relationships and connections as the foundations for effective leadership. https://t.co/nVBuLcv2T1 Graphic: @tnvora