@NCS feel scammed, paid the £95 up front and 13 days later told that my son hadn’t got a place on the trip with his friends, told to arrange another date but no idea who with. Decided to ask for a refund, had to chase for an acknowledgment. After 14 days still no sign of my money
@WstonesHelp such poor service I waited 4 months for my special signed edition “six crimson cranes” by Elizabeth Lim and though it’s sprayed edges it’s NOT signed I’m so disappointed
@Waterstones@WstonesHelp still my order hasn’t arrived. You say it’s backlogged but on your website states if payment has been taken out then order has been dispatched ? Payment was taken out weeks ago and still not delivered?
@Waterstones@WstonesHelp ordered weeks before Christmas and still haven’t received order. This was a Christmas present. Order - 22414029 quite disappointed
@Waterstones quite disappointed. My mum ordered me a book weeks before Christmas and we are leading towards February and still haven’t received it. Where is order:- 22414029?
Don’t be fooled by this scam of a website. https://t.co/pDKHn4KEOy it’s disgraceful IT DOESN’T WORK back and forth with issues and now they said I get a full refund if the product is in pristine condition. However have to pay for postage for their own faulty product
@ArrivaKent Well I use safari on my phone or on my son computer google chrome. So multiple browsers, multiple devices and not just using the wifi so it’s not our connection or broadband so it’s not my end that is the problem
@ArrivaKent I’ve managed to purchase a ticket for my son now when I was able to access it after 8 this morning but your website seems to be down quite frequently as this isn’t the first time this has happened