@ThreeUKSupport It was through the My3 app. My wife has just logged in online and received a confirmation of cancellation, now. We’re both with 3. We use the app for everything - it would appear your link on the app is faulty. Will 3 now acknowledge that the fault is with you. Not us?
@ThreeUKSupport@ThreeUK Auto chat cuts me off. Phone options lead back to the chat. It’s ridiculous! Please can I have a call back or I’ll cancel the contract & go elsewhere.
@ThreeUKSupport Hi Suzi, Three are continuing to bill me for a bolt-on that was cancelled in July. Three said it show active until the month ends. It still shows as ‘active’ & 3 won’t acknowledge this; you just bill me, again & again. Daylight robbery.