@TOMSsupport Thanks for the deflating and wildly underwhelming customer service experience today.
P.S. you may want to change the statement on your website site to "we like to talk AT our customers" & add that policies are likely to be ridged and unflinching.
๐๐๐@Chewy should run a clinic on customer service. So thankful for the stellar support earlier today. It's cool to see companies with policies that enhance their impact and impression. Within 30 minutes I had this response and newly warmed heart. #actuallycustomerservice
Hey @ASICSamerica bought some of your shoes a few weeks ago, and boy, do you know feet. P.S. your remarketing emails are also solid. Thanks for a great product.๐๐ผ #CustomerExperience#PositiviTWEET
@BritaUSA Listen, I love you and love your products but could I get an update to the inquiry I sent weeks ago? The attached picture is what happens when the filter gets dislodged and you try to resecure it. Whatโs a girl gotta do to get some warranty details? #theyfilteredme ๐