Daniela

[Daniela @RUN_DEMC]

@greateranglia when is the next train to Liverpool Street from Ingatestone please?

[Daniela @RUN_DEMC]

@Gymshark_Help hi I still haven’t got my order and it’s over 10 working days and I sent you a DM and you haven’t replied??

[Daniela @RUN_DEMC]

@thetrainline I went to request a refund for a ticket that I didn’t end up using and I’ve just seen you will charge a £10 admin fee! Given the ticket was only £25 can you advise how this is justified please?

[Daniela @RUN_DEMC]

@thetrainline hi I’ve just purchased a ticket on the app, train is to leave in 4 minutes but it is not allowing me to download them? Says to try later, what do I do?

[Daniela @RUN_DEMC]

@AskKlarna hi my account isn’t working can you help please

[Daniela @RUN_DEMC]

@AskKlarna I’d like to close my Klarna account seeing as I can’t do anything with it and no one is responding to my queries how do I cancel?

[Daniela @RUN_DEMC]

@AskKlarna hi my DMs are being ignored please can someone respond ASAP

[Daniela @RUN_DEMC]

@Ocado I’ve done that Charlie, last week in fact. And emailed and DM’d again. No one seems to be getting back to me and it’s a disgrace a week later with no update. I can’t afford to be out of pocket during this time and no one is taking it seriously

[Daniela @RUN_DEMC]

@Ocado I still haven’t received a reply about my refund from Monday nights failed delivery can someone contact me please

[Daniela @RUN_DEMC]

@Ocado I still haven’t heard back can someone come back to me on this with regards to my refund please?

[Daniela @RUN_DEMC]

@Ocado hi Jacob in a yellow van delivered half our order tonight and drove off with the rest is there any way you can contact him to come back with the remainder of our order? They were essentials

[Daniela @RUN_DEMC]

@Ocado I messaged you as requested and I’ve had no reply I’m out of pocket because of the incompetence of one of your drivers where is my refund?

[Daniela @RUN_DEMC]

@Ocado Hi I have sent you a DM when can I expect a response on this? You have already taken the funds out of my account for a shop I did not receive!

[Daniela @RUN_DEMC]

@Ocado I’ve now been charged for half my shop which is didn’t receive can you pls come back to me about my refund

[Daniela @RUN_DEMC]

@ASOS_HeretoHelp I paid a whopping £7.50 for next day evening delivery which was meant to arrive last night and it didn’t. I was emailed to say it was coming tonight and it hasn’t. How do I get a refund for my delivery please? Absolutely ridiculous that you charge that much

[Daniela @RUN_DEMC]

@Missguided_help hi you sent me an item of clothing that stinks of ladies perfume and has make up on it

[Daniela @RUN_DEMC]

@greateranglia Absolutely useless response when you’ve lost something valuable you want to speak to someone yet the phone line shuts at 5pm - convenient!

[Daniela @RUN_DEMC]

@greateranglia hi there I left a black longchamp bag on the 17.40 liv st to Colchester Town train on the 5th carriage from the back on the luggage rack who do I contact to retrieve this?

[Daniela @RUN_DEMC]

@OfficialPLT_CS hi pls can I confirm if you received my return? It was posted last Saturday order number 120183735

[Daniela @RUN_DEMC]

@greateranglia what’s up with the 21.18 Liv St to Clacton on Sea service?