Rachelle Elbaz

Montreal Native | Social Butterfly

[Rachelle Elbaz @Rachellebaz]

@UberEats I wanted to ask how to update my app to the US. I often get offers that I cannot apply to my account as they are only available in Canada, however, I am no longer there.

Please let me know how to adjust this.

[Lynton Green 🔴⚪⚫ @redlynton]

@AirCanada I submitted my flight delay claim 49 days ago.
I was told response due within 30 days.
After 43 days I contacted you again.
I still haven't had a response or a refund, which is why I am now making my request public.
Please respond to my DMs.
#poorcustomerservice

[Rachelle Elbaz @Rachellebaz]

@AC_Claim @AirCanada @rachellbaz Hey. I sent in my claim via air canada. Is there more than can be done?

[Rachelle Elbaz @Rachellebaz]

@AirCanada you lost my bag on direct flight from YYZ-MIA AC1208 on 5/27. I had a wedding the next night in mia. I had buy new clothes & products. have not heard anything from any agents after filing report at airport on Tues night. Noone answers the helpline. Plz update me !

[Rachelle Elbaz @Rachellebaz]

On 7/11, after 2 weeks, I finally retrieved my luggage from my @AirCanada. To those in this position, best advice: go to the airport baggage claim and speak in person. I wasnt notified it was there, but kept checking. I feel badly for employees;this is clearly a managerial issue.

[Rachelle Elbaz @Rachellebaz]

No progress or updates on my lost baggage still after 12 days and one visit to the airport. #AirCanada @AirCanada

[Rachelle Elbaz @Rachellebaz]

On 7/11, after 2 weeks, I finally retrieved my luggage from my @AirCanada. To those in this position, best advice: go to the airport baggage claim and speak in person. I wasnt notified it was there, but kept checking. I feel badly for employees;this is clearly a managerial issue.

[Rachelle Elbaz @Rachellebaz]

@roy_roshmi @AirCanada Same. Sent my dm over a week ago 👌🏼 wishing you luck!

[Rachelle Elbaz @Rachellebaz]

@dickdollers @AirCanada no luck yet! went to the airport to update my claim after 9 days of not hearing from them. I feel badly for the staff - this is all clearly the result of poor management

[Rachelle Elbaz @Rachellebaz]

@Bella_Michelle @AClostmyluggage @AirCanada Same boat - no answers on the DM even though they immediately msged me to send my claim info to look into it further #aircanada @AirCanada

[Rachelle Elbaz @Rachellebaz]

@Beggsmomof4 @AClostmyluggage @AirCanada oh no ! were you able to speak to an agent in person?

[Rachelle Elbaz @Rachellebaz]

@AClostmyluggage Same! I think to make it seem like they will be addressing, but def not #aircanada

[Rachelle Elbaz @Rachellebaz]

@Beggsmomof4 @AClostmyluggage @AirCanada Have not received help. Not a peep lol. Been hearing that you need to go to the Airport and look for it yourself; that’s how most have found theirs. Sounding like they don’t have the man power to look. There are hundreds of bags stock pilled. (You see it on news feeds now)

[Rachelle Elbaz @Rachellebaz]

@AirCanada For transparency, I sent my information and no one has gotten back to me for a couple of days.

[Rachelle Elbaz @Rachellebaz]

@gracewcheng84 @AirCanada Same thing. They told me to DM them here after trying to connect on “help”line and Facebook chat unsuccessfully. Still no responses. Following for your updates as well

[Rachelle Elbaz @Rachellebaz]

@AlysonLozoff Omg so sweet. So much love you you and your mom ❤️❤️

[Rachelle Elbaz @Rachellebaz]

Will do. Where can I find my device information?

[Rachelle Elbaz @Rachellebaz]

@CraveHelp hi! I keep getting Play Video Error messages on a few shows I’m watching (handmaids tale, Seinfeld, letterkenny etc). How do we resolve?

[Rachelle Elbaz @Rachellebaz]

@CP24 Any updates?

[Rachelle Elbaz @Rachellebaz]

@mastercard googled "lost credit card" and called 1-800-mastercard. Immediately transferred to a survey and won a cruise.is this fraudulent?