So sm1 from #Lufthansa send me a DM following my tweet. Takes flight info, & repeats the same line - 4wded to Customer Relations, B patient. Unbelievable!😬
#Luftfahrtbundesamt
SOS!
Truly appalling customer service @lufthansa! 6 wks asking 4 flown flight confirmations. Getting d run-around. Is thr new mangmt? Whr is d famed 🇩🇪 #efficiency?
@staralliance@IATA
Truly appalling customer service @lufthansa! 6 wks asking 4 flown flight confirmations. Getting d run-around. Is thr new mangmt? Whr is d famed 🇩🇪 #efficiency?
@staralliance@IATA