@RaffaeleNazzaro Hi Raffaele,
Thanks for your message, we sincerely apologize for the late reply.
Regarding your question, would you please inform the model name to us? We will check the product issue internally ASAP for the solution.
Thanks again for your purchase of the ASUS product!
@ASUS why you don't want to tell me info about your pch fan header (the order of GND, 12v, Sense and control) and how connect a @Noctua_at NF A4x10 PWM?
So the question is: do you think I'll buy an Asus product again?
ps: your customer service is really bad
@ASUS@Noctua_at@ARCTIChannel hi @ASUS how long I've still to wait to get an answer? I just want to connect a fan to your MB... 2 month and no answes...is there anybody in your company that know pin configuration and voltage of the PCH fan so can tell me how connect to a noctua pwm fan?
@ASUS I've @Noctua_at fans + @ARCTIChannel AIO/fans. PCH fan spins at 3600 rpm in Idle (no chance to set). It's very bothersome (now you sell X570S ๐ก) so I want to change heatsink and put a NF A4x10 PWM. so how I connetct PHC header to PWM noctua cable? Or do you want to change my MB?
Hi @LDLC@LDLC_Help, I sent 3 message to you and still no answer. what I've to do to get your attention? what I can do to get an answer? Thank you. Raffaele
@Noctua_at@ASUS thanks @Noctua_at for your interest. Iit would be very useful if you too could ask @ASUS for information about the header and the type of cable to buy. you are not just a retail customer and maybe they answer to you.
@Noctua_at@ASUS So please tell me how connect the PCH_FAN to nf-a4x10 pwm (see the picture). as you can see the header are different ๐ง. If I'm wrong tell me. I just want to connect a fan ๐๐๐๐ (noctua fan arrived in 48h. my first mail to @ASUS was on January 19th and still no answer)
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@atm_informa segnalo treno fermo in banchina a porta genova. Fermi da 10 minuti. Il treno ci ha fatto scendere tutti ed al momento nin riesce a muoversi