Absolutely unacceptable & shocking service by .
Paid ₹900/seat for a “premium” sleeper from Pune–Mumbai → got FILTHY seats & NO usable blanket.
Even worse, driver was reselling the SAME seats to others for ₹350. Is this fraud?
#ConsumerRights#TravelFail#Zingbus#redbus
@zingbushelpdesk as the screenshot attached i had already contacted customer care during journey still how can you say we dint contact
additionally the issue of internal adjustment of tickets are still not addressed
If you are providing ticket for 300 rs for same ticket which i paid 1000
@zingbushelpdesk I had already contacted the zing support on journey
and the customer care executive had said he will get back after speaking to captain post which there was no contact post from zingbus
attached one screenshot
@zingbus@zingbushelpdesk@redBus_in@nch1915 Staff behavior was unprofessional/rude ,no action was taken even after contacting customer care during the journey.
Post-complaint, the company has refused a refund citing policy and is offering only a 15% discount coupon, which is not an acceptable resolution for serious lapse
@zingbus@zingbushelpdesk@redBus_in@nch1915 No clean blanket was provided. The blanket given was used, unhygienic, and unusable, effectively meaning the journey was completed without basic amenities promised under the service
@zingbus@zingbushelpdesk@redBus_in@nch1915 The most serious issue — the driver was observed allocating the same seats to other passengers at around ₹350. This raises serious concerns about malpractice, double allocation, and fare irregularities
@zingbus@zingbushelpdesk@redBus_in@nch1915 The most serious issue — the driver was observed allocating the same seats to other passengers at around ₹350. This raises serious concerns about malpractice, double allocation, and fare irregularities.