Rahul Welde

Passion for people & brands.Zest for life & doing good, zigging while others zag. Formerly Digital Transformation -Unilever. Always a Liverpool Red.

[Rahul Welde @RahulWelde]

Time does fly. Also time to move on. 31 years since I started at Unilever. Great company - great people, great brands. Ever so thankful.

Pic : An epic moment - of me handing over my employee pass while carrying a bagful of Unilever goodwill.

[Rahul Welde @RahulWelde]

@abcapital Not received your DM. Please resend. Also do escalate the email and the matter to the seniors looking after the issue raised in my email which gives the further context and complaint.

[Rahul Welde @RahulWelde]

@abcapital @AdityaBirlaGrp Trying to resolve an issue with AB Sunlife Insurance for the last 20 days or so. Just keep getting bounced with any resolution. All communication just gets mechanical responses and no real help. Please could someone look into my issue urgently.

[Rahul Welde @RahulWelde]

@abcapital @abcapital please see DM and let me know. The response from the customer care channel continues to be poor.

[Rahul Welde @RahulWelde]

@abcapital Thanks Sid. I got a reply which says they will take 7 days to resolve. I am doing the circles since September and it’s already December. Hence my acute frustration.

[Rahul Welde @RahulWelde]

@abcapital I am getting DMs and replies but not sure if it’s auto replies or real people replying.

[Rahul Welde @RahulWelde]

No reply and action @abcapital

[Aditya Birla Capital @abcapital]

Hi Rahul, we understand this has been inconvenient for you, and we’re here to help. Could you please share more details about your concern along with your registered contact number, email ID, and policy number via DM? This will help us review the issue and assist you better. ~ Kaira

[Rahul Welde @RahulWelde]

@StarlingBank trying to get an issue addressed for last few days. No luck with the customer service team who have sent chasers and escalated it. They can’t do anything beyond that. Is there someone at the bank who can address please.

[Rahul Welde @RahulWelde]

@HDFCBank_Cares @HDFC_Bank Need some help urgently with the home loans department. Been trying to get someone to resolve my issue - last two weeks and running around in circles. Customer care lines are also not working.

[Rahul Welde @RahulWelde]

@airindia Indeed you are in touch. But I don’t have any meaningful response other than “we are looking into it. We will update you.” Let me know some real update please. @airindia

[Rahul Welde @RahulWelde]

@airindia Another day gone - still waiting. Now the bag shows located but no feedback from you.

[Air India @airindia]

@RahulWelde Dear Mr. Welde, we understand your concern and apologize for the hassle you faced. We've already highlighted your details to look into on priority. Kindly allow us some time. We'll share an update soon regarding the same.

[Rahul Welde @RahulWelde]

@airindia Unbelievable (poor) customer service - bag continues to be missing. No real feedback, no real action, no response to emails. Call centre says they can’t do anything - please fill a form. Archaic systems in the modern world. @TataCompanies

[Rahul Welde @RahulWelde]

@airindia Please see DM for pictures of the bag and the shot of the AirTag showing the location

[Rahul Welde @RahulWelde]

@airindia @airindia Waiting for your response.

[Rahul Welde @RahulWelde]

@airindia Need help urgently to get my bag back. Landed in Heathrow two days ago, no trace, no feedback, no sight of bag on its way. The AirTag still showing it’s at Mumbai airport. #AirIndia #MissingBags

[Rahul Welde @RahulWelde]

@airindia Have DMed you the details.

[Rahul Welde @RahulWelde]

Do you remember when you joined X? I do! Or rather was reminded today that it’s 15 years. #MyXAnniversary

[Rahul Welde @RahulWelde]

Book Trains on Uber!!! Super stuff. @Uber keeps taking it to the next level.

[Rahul Welde @RahulWelde]

Great new post @rishad on Strategy. - Underscores some common mistakes - conversely, flip those around and do a great job. https://t.co/g9U1XUZaj5

[Rahul Welde @RahulWelde]

Lucky to survive.
Not fresh, but still raw! The memories of the Mumbai attack linger. Sharing what I wrote in 2008 after escaping that horror night. Please read and follow. Let’s be grateful for what we have, and for our loved ones.

https://t.co/6BT9wJQLPW

[Rahul Welde @RahulWelde]

I wonder if anyone has flown more miles than the noted management guru Ram Charan. 17 million plus, maybe even 20 Mln miles. And he is happy to fly some more. #Management #Clientfocus