Just look at the level of scam and fraud being carried out by Livspace. Tickets are being closed without even properly reviewing or addressing the concerns raised by customers. This is completely unacceptable and clearly shows how Livspace is taking its customers’ complaints.
I requested a documentary proof signature confirming the completion of the site measurement, I was informed by Livspace that obtaining customer signatures is not part of the company’s process. My site is not in a condition where measurements could have been taken @livspace
@livspace@nch1915 I have been informed by the livspace that my refund cannot be processed because the site measurement has been marked as completed. I dispute this, as no site measurement was carried out at my premises.
I even agreed to pay extra for upgraded material. Later I was told the upgraded material could not be used.Again, a completely different explanation from what was discussed during booking.
The most shocking part was that my site measurement was marked as completed without my signature. When I asked for proof, I was told that customer signatures are not part of the company’s process.
How can such an important milestone be completed without customer confirmation?
After the booking amount was paid:
The BOQ changed.
Material specifications changed.
Different team members gave different explanations for the same questions.
No one was willing to provide the exact material specifications in writing despite repeated requests.
@livspace@nch1915@jagograhakjago
disappointing experience with @Livspace. I paid a ₹30,000 booking amount based on the commitments made by the sales team regarding material quality, specifications, hardware, and transparency.
@ATyagi15096@livspace I found that there are 90+ consumer complaints. My wonder is how come a company with such reckless behavior survives in this market. Unprofessional Experience with @livspace
I will definitely take the legal action against them.
@livspace@nch1915@jagograhakjago
disappointing experience with @Livspace. I paid a ₹30,000 booking amount based on the commitments made by the sales team regarding material quality, specifications, hardware, and transparency.
Just look at the level of scam and fraud being carried out by Livspace. Tickets are being closed without even properly reviewing or addressing the concerns raised by customers. This is completely unacceptable and clearly shows how Livspace is taking its customers’ complaints.
I requested a documentary proof signature confirming the completion of the site measurement, I was informed by Livspace that obtaining customer signatures is not part of the company’s process. My site is not in a condition where measurements could have been taken @livspace
@livspace@nch1915 I have been informed by the livspace that my refund cannot be processed because the site measurement has been marked as completed. I dispute this, as no site measurement was carried out at my premises.
@livspace I have already reached out to everyone concerned, but no one is willing to refund the amount. They have stated that the site measurement was completed; however, the reality is different. No site measurement was actually carried out.I have no option left but to pursue legal action
I even agreed to pay extra for upgraded material. Later I was told the upgraded material could not be used.Again, a completely different explanation from what was discussed during booking.