@Ashish1Nanda@Ashish1Nanda@kotakneo I have redeemed (sold) mutual funds on June 13, 2025 and as per below screenshot it says Redemption processed on 16th June 2025, but the payout is still pending. Can you advise on the delay and estimated credit date.
@Ashish1Nanda@Ashish1Nanda I'm disputing the brokerage charge on my GSec transaction, which was 0.20% instead of the expected 0.01%. Upon reviewing my contract note for June 19-20, 2025, I discovered this discrepancy. If I hadn't checked, I would've been unaware of the incorrect charge.
@Ashish1Nanda@sandeep1chordia@kotakneo@Ashish1Nanda Ashish bhai - This is a serious issue, the Kotak Neo App performance on expiry days is unacceptable, with persistent lagging and order execution issues till close of the market. Need immediate resolution to ensure seamless trading.
@Ashish1Nanda@sandeep1chordia@kotakneo I'm experiencing persistent issues with the Kotak Neo Trading App today, with significant delays in executing buy/sell orders. This has resulted in losses, despite previously being in profit. Cont.,
@Ashish1Nanda@sandeep1chordia@kotakneo Today, I faced issues with the Kotak Neo app. 1) Frequent "unable to load" errors in open positions.
2) Basket order-Few times only one leg gets executed, requiring manual intervention to complete the second sell leg. Please resolve
@Ashish1Nanda@sandeep1chordia@kotakneo I am facing considerable delays with the Kotak Neo App, which may lead to losses as positions are not updating in real-time. Kindly address this issue at the earliest.
@Ashish1Nanda@sandeep1chordia@kotakneo In Kotak Neo Position tab not working properly, there is a quantity mismatch in the position tab hence creating confusion. Please resolve this issue on high priority......
@Ashish1Nanda Please consider Rs.5 per order or fixed monthly plan for traders with high transaction volumes.
Ashish bhai - Unable to DM hence posting here.
@Ashish1Nanda My transactions cost has increased three times since 1 Dec 24, its becoming difficult to trade with โน10 (Approx. 150 per day orders). I would prefer not to explore alternative options, however if it's starts to impact trading P&L then I would be forced to explore another broker