Ramon Ignacio

Always learning. Currently Strategic AE @WeAreInMoment. Predictive Market Intelligence = Growth ⬆️ 💰 #MarketIntelligence #AI #EX #CX Tweets my own

[Ramon Ignacio @RamonMIgnacio]

🎉🎉We are excited to share that we’ve partnered with Bright, a global leader 🌎 in immersive learning and skill development technology to help drive their AI-powered coaching platform!

#integratedcx https://t.co/biq10QfBvu

[Ramon Ignacio @RamonMIgnacio]

Love this @bcraw35

[Alex Pavlovic @PavlovicNBCS]

As he has done for years, Brandon Crawford changed all the walk-up songs for Game 162. Here's this year's list:

[Ramon Ignacio @RamonMIgnacio]

InMoment’s upcoming webinar features guest speaker and @Forrester Senior Analyst Colleen Fazio ( @Fazio_Colleen ) and #CX expert Jim Katzman!
Forrester Research predicts “one in five CX programs will disappear—and one in 10 will be stronger than ever.” https://t.co/KwqWDzB9D7

[Ramon Ignacio @RamonMIgnacio]

Quality > Quantity

Learn how to achieve #CX success with less resources. Elevate your performance with actionable checklists that offer a roadmap for implementing 4 effective strategies customized for CX teams #OwnTheMomentsThatMatter #CustomerExperience https://t.co/fSxruBysX8

[Ramon Ignacio @RamonMIgnacio]

Forrester predicts in 2023, one in five customer experience (CX) programs will disappear, but one in 10 will be stronger than ever. The point? Proving #CX #ROI is more crucial than ever. Learn more about the four economic pillars that support a CX program: https://t.co/BkHD3fFKUr

[Ramon Ignacio @RamonMIgnacio]

If you've started looking for a #CX partner, you know there's a lot of noise in the marketplace. But how do you find the right partner for you? Recommendations from third-party analysts is a great place to start ⭐️ Learn what the experts have to say... https://t.co/BtyMbc988z

[Ramon Ignacio @RamonMIgnacio]

#DigitalTransformation is yesterday's conversation. Because if you haven’t already “transformed” your experience to include digital, you’re already behind 🚨🚨🚨 This conversation will help you take things to the next level!
#CX #ExperienceImprovement https://t.co/gzpDT8n0HE

[Ramon Ignacio @RamonMIgnacio]

I'm often asked, "how does InMoment's #CX approach differ from our competitors?" Well, a large part of what powers our #XIPlatform and #ExperienceImprovement for our customers is our approach to #data! #IntegratedCX #AI #ML #ConsumerData @GreenBook https://t.co/e9RHmcSzKY

[Ramon Ignacio @RamonMIgnacio]

This #award is definitely not one of those you get for just participating :)

InMoment won the Best AI-Based Solution for #Retail in the 2022 @AI_Breakthrough Awards 🏆 Couldn't be prouder to be a part of this #NLP #CX #EmployeeExperience #AI https://t.co/kaaDJdJDuM

[Ramon Ignacio @RamonMIgnacio]

Look for opportunities to engage directly with the people that are on the front lines: retail employees, customer reps in call centers, and all the people who are connected to the consumer and what they need. #CX https://t.co/CHDY8FRi58 via @jeannebliss

[MLB Vault @MLBVault]

OTD 16 years ago, Miggy had no time for an intentional walk.

[Ramon Ignacio @RamonMIgnacio]

The #InMomentDreamTeam just keeps growing! Couldn't be more excited to welcome @ReviewTrackers to the @WeAreInMoment family—and to add even more game-changing value for our customers 🎉✨
#ReputationManagement #CX #MarketIntelligence #EmployeeExperience https://t.co/VTWz8xidGF

[Ramon Ignacio @RamonMIgnacio]

The US Customer Experience Index, 2022, Shows That Brands Struggled During The Past Year https://t.co/eiTfA0sDjP via @Forrester
Understanding emotions, stories, and people-oriented #textanalytics use cases matter more than ever. https://t.co/xciVCMbGmL

#CX #AI #NLP #ML

[Ramon Ignacio @RamonMIgnacio]

InMoment's CEO, Andrew Joiner, has a featured article in Forbes this week! The topic? What did the classic cartoon "The Jetsons" get right about #AI?
#Data #HROps #HR https://t.co/JxcoungT2c

[Ramon Ignacio @RamonMIgnacio]

Calling all #B2B #CX professionals 📢 We're kicking off the first B2B Experience Exchange event on June 16! Register now to network and hear from guest speaker Peggy Carrieres, VP Global Sales Enablement and Supplier Development at Avnet! #supplychain https://t.co/wjWageU6sk

[Ramon Ignacio @RamonMIgnacio]

InMoment has partnered with inQuba, the leader in customer journey management 🤝 giving companies a one-stop solution to integrate their customer experience and customer journey management programs to reduce churn, increase adoption, and lower costs! https://t.co/kzonuide7j

[Ramon Ignacio @RamonMIgnacio]

Companies have an enormous amount of #CX #data, but most do nothing meaningful with it. In this 2022 CX study, only 26% of the companies identify the right metrics to impact the business, aggregate that data, analyze and act on it. #EX #MarketIntelligence https://t.co/lfopJFKxtB

[Ramon Ignacio @RamonMIgnacio]

The #CDO and their teams are a business unit with P&L responsibilities. They partner with business teams to develop a holistic enterprise business-centric #data strategy, and create new sources of revenue by monetizing data services and data sharing. https://t.co/Jpt9WNhcIe

[Ramon Ignacio @RamonMIgnacio]

Struggling to see the benefits and #ROI of your #DigitalTransformation? Could be because you need to reframe what that transformation actually entails. Join the InMoment team at #DCX2022 to learn about the three things you need for digital success💥 https://t.co/YpBh8sGBLf

[Ramon Ignacio @RamonMIgnacio]

InMoment Named in People-Oriented #TextAnalytics Landscape Report @MarTechSeries. We are 1 of only 4 vendors to support all 5 of the most common people-oriented TA use cases: #CX, #EX, Contact Center Convo Intel., #SocialListening, and #MarketIntelligence. https://t.co/NFjSXmWcs8