Karen Semkow

[Karen Semkow @Ranooklechien]

@PetsBest unable to connect online, unable to send you a DM and urgently need veterinarian advice. Like others here my premiums have gone up 30% after one year. What are we paying for? And if we can’t access our account, how do we get reimbursed?

[Karen Semkow @Ranooklechien]

@turbotax TurboTax Premier won’t import Charles Schwab 1099s. 72 hours of remedial online support, one unhelpful piece of advice per day. What gives?

[Karen Semkow @Ranooklechien]

@airfrance How many hours must I wait on hold to change a reservation you won't allow me to change online? Customer service tip: don't hang up on someone who has been on hold for an hour. Are your phone lines even manned?

[Karen Semkow @Ranooklechien]

@SallieWhoo The pole to pole conversation was edifying. Signed, *Someone*

[Karen Semkow @Ranooklechien]

@hopper don’t waste money on freeze feature, especially if looking at premium or luxury flights. It just freezes your itinerary and dates, not the class of travel. Your business class travel suddenly turns into economy.

[Karen Semkow @Ranooklechien]

@RealSallieHess Can't have a chicken patty, can't have a soft bun and can't have ketchup. But I have very focused feelings of rage against my printer and the company that manufactures it.

[Karen Semkow @Ranooklechien]

@HP Maybe make your products efficient? I have to toss a perfectly good printer because I am a Mac user and I can't change the network on my LaserJet.

[Karen Semkow @Ranooklechien]

@HP Do not pretend to care @ the environment. I must toss my LaserJet printer because you cannot provide support to Mac users. 5 days of HP DM “support” failed, and you dropped the line while I was on hold for 30 min waiting for a Mac expert. I ONLY NEEDED TO CHANGE THE NETWORK.

[Karen Semkow @Ranooklechien]

@HP 90 minutes trying to switch my printer to a new network. Zero online support for OS X users. And now you suggest I buy a $20 one-time post warranty pack to get help? Are you for real?

[Karen Semkow @Ranooklechien]

@SadiesCoyle @HP Same here. I have a new network and have wasted an hour trying to change my network. It looks like HP expects me to buy a new printer!

[Karen Semkow @Ranooklechien]

@StuartWeitzman do not expect customer service. Wasted phone calls & no resolution. Money paid but no shoes!

[Karen Semkow @Ranooklechien]

@DHCBerndtson @lafromagerieVA @comcast @comcastcares @comcastbusiness Still down. App says should fixed by 11:30 this morning.