Pets Best

Helping take the financial worry out of owning a pet since 2005, so you can make the best decisions for your dog or cat.

[Pets Best @PetsBest]

Explore more great ways to keep up with us! Please find us on:

—Facebook (https://t.co/SgFFkf7OF7)
—Instagram (https://t.co/OELOG7KKyY)
—LinkedIn (https://t.co/nDitxSGkg4)

Just a reminder, we’ll never ask for your sensitive information via social media platforms.

[Pets Best @PetsBest]

@sharontraina Thank you for reaching out. Please try logging in through https://t.co/tRGDodspua instead. If you continue to experience issues, please contact our Customer Care Team at 877-738-7237, and we'll be happy to assist you. KS

[Pets Best @PetsBest]

The Cavalier King Charles is one of the smallest Spaniels & one of largest lap dogs, but fills the role well. They are extremely affectionate, patient & good with children. They are naturally curious, playful, & make excellent companions. #PetsBest #PetInsurance #BestPetInsurance

[Pets Best @PetsBest]

@eddievanheinous Hi, we understand rate increases can be frustrating, and we're sorry to hear you're disappointed. We'd be happy to take a closer look at your policy and discuss your concerns in more detail. Please send us a DM with your policy information. - CD https://t.co/9pOnSDq3KD

[Pets Best @PetsBest]

@davinlpn791 Thank you for sharing your experience! We're so sorry your pup had to go through that, but we're glad she was able to get the care she needed. ❤️ - CD

[Pets Best @PetsBest]

@ToBluesky24 We’re sorry for the frustration this has caused. Please DM us your full name, phone #, and policy # so one of our agents can review why the claim is marked incomplete and help get it processed. - CD https://t.co/9pOnSDq3KD

[Pets Best @PetsBest]

@EEEaley We understand how frustrating that situation can be and apologize for the disappointment. Waiting periods and coverage effective dates can vary depending on the state and whether the policy is employer or individually purchased. We’d be happy to review your policy details further

[Pets Best @PetsBest]

@eddievanheinous We sincerely apologize for the trouble getting a hold of an agent. Please send us a direct message with your full name, phone number, policy number, and a brief description of your concern so we can have our team look into this for you right away. - CD

[Pets Best @PetsBest]

@ez1013 We’re very sorry to hear about the delay and understand how frustrating that must be, especially when you’re waiting for veterinary guidance. Please contact the vet team directly at 877-473-4679 or through https://t.co/F5laadhCvD for chat options for a quicker response. -CD

[Pets Best @PetsBest]

@LeszliKalliL Hello! We truly appreciate the opportunity to care for your fur babies. Our team is committed to making the claims experience as smooth and supportive as possible. If you need assistance, our Customer Care team is happy to help at 877-738-7237! KS

[Pets Best @PetsBest]

@ToBluesky24 @SourDough We’re sorry for the frustration and apologize the direct message isn’t going through. Please call us at 1-877-738-7237 or email [email protected]
for assistance, as social media responses can sometimes be limited or delayed. - CD https://t.co/9pOnSDq3KD

[Pets Best @PetsBest]

Explore more great ways to keep up with us! Please find us on:

—Facebook (https://t.co/SgFFkf7OF7)
—Instagram (https://t.co/OELOG7KKyY)
—LinkedIn (https://t.co/nDitxSGkg4)

Just a reminder, we’ll never ask for your sensitive information via social media platforms.

[Pets Best @PetsBest]

@Tittyboiiii19 We’re sorry to hear that. Please contact our Customer Care team at 877-738-7237, so they can review your account and assist with having the check reissued.

[Pets Best @PetsBest]

@inky_mintar We’re sorry for the frustration this caused. Please send us a DM with the full name on the account, policy number, and best phone number to reach you so we can review the payment issue and follow up directly.- CD https://t.co/9pOnSDq3KD

[Pets Best @PetsBest]

@ToBluesky24 We’re sorry for the frustration and want to help resolve this. Please send us a DM with the full name on the account, policy or claim number, and best phone number to reach you so our team can review and follow up directly.- CD https://t.co/9pOnSDq3KD

[Pets Best @PetsBest]

@ToBluesky24 Hi, we’re sorry to hear about your experience and appreciate you sharing your feedback with us. We’re continually working to improve claim processing times and create a smoother experience for our customers.

[Pets Best @PetsBest]

@AmericanHumane Thank you for sharing Winston’s journey. We’re honored to support the incredible work being done to help animals like him receive the care and second chances they deserve. Wishing Winston continued healing and brighter days ahead 💙

[Pets Best @PetsBest]

@Paws_of_Science Thank you so much for sharing your experience and for being part of the Pets Best family! We��re so glad to hear the claims process went smoothly and that we could help take some stress off during such an important time.
Wishing your baby girl a smooth and speedy recovery. 🐾 KS

[Pets Best @PetsBest]

@canesfan25 We’re really sorry for the frustration with the app errors. Please email your claim invoice and medical records to [email protected] we’ll get it submitted and processed. We’ll also inform our IT team to review this issue and work toward a quick resolution. - CD https://t.co/9pOnSDq3KD