Pets Best

Helping take the financial worry out of owning a pet since 2005, so you can make the best decisions for your dog or cat.

[Pets Best @PetsBest]

Explore more great ways to keep up with us! Please find us on:

—Facebook (https://t.co/SgFFkf7OF7)
—Instagram (https://t.co/OELOG7KKyY)
—LinkedIn (https://t.co/nDitxSGkg4)

Just a reminder, we’ll never ask for your sensitive information via social media platforms.

[Pets Best @PetsBest]

@Dlynn1271 Hi Diana, we understand how frustrating coverage questions can be. Coverage can vary depending on the policy and treatment being considered. Please DM us and our Customer Care team would be happy to review your specific questions and concerns.

[Pets Best @PetsBest]

@gotrealitytv We understand how frustrating premium increases can feel. Premiums can change over time based on factors such as rising veterinary costs, location, breed, age, and claims trends. We appreciate your feedback. Please DM us and our Customer Care team can review your policy details.

[Pets Best @PetsBest]

@Ranooklechien Hi, we're sorry to hear you're having trouble accessing your account. Since you're unable to send a DM, please contact our Customer Care team by phone at 1-[phone] and they'll be happy to assist you with your account and any questions you have.

[Pets Best @PetsBest]

@DrachRock Hi, we're aware of an issue that affected the website and app, and a fix has been implemented. Some users may still experience loading issues for a short time. If you're still unable to access your account and it's urgent, please DM us and our Customer Care team can help.

[Pets Best @PetsBest]

@yo_chandler Hi, we're aware of an issue that affected the website and app, and a fix has been implemented. Some users may still experience loading issues for a short time. If you're still unable to access your account and it's urgent, please DM us and our Customer Care team can help.

[Pets Best @PetsBest]

@Shushan_Tweets We understand how frustrating premium increases can feel. Premiums can change over time based on factors such as rising veterinary costs, location, breed, age, and claims trends. We appreciate your feedback. DM us and our Customer Care team can review your policy with you.

[Pets Best @PetsBest]

@Maria26DWade Hi Maria, we understand how important Paco's health and coverage are to you. Our Customer Care team is actively reviewing your situation. We appreciate your patience while the review is underway.

[Pets Best @PetsBest]

@Maria26DWade Hi, thank you for your patience. We saw your DM, and a member of our Customer Care team will review your message and get back to you as soon as possible. We understand how important this is to you and appreciate you reaching out 💙

[Pets Best @PetsBest]

@Maria26DWade Because policy reinstatement and account details are specific to each policyholder, please send us a DM and our Customer Care team would be happy to take a closer look at your situation and discuss any available next steps.

[Pets Best @PetsBest]

@Maria26DWade Hi Maria, we're sorry to hear about your experience. We understand how stressful this situation can be, especially when it involves ongoing care for your dog.

[Pets Best @PetsBest]

@ThePeterMichael Hi Peter, we understand your frustration and appreciate you sharing your feedback with us. If you have questions about your policy or wellness benefits, please send us a DM and our Customer Care team would be happy to review them with you.

[Pets Best @PetsBest]

@EGTHX1138 If you've already received a claim decision, we understand why another review may not seem worthwhile. If you believe there was something may have been overlooked during the review process, please send us a DM and our Customer Care team would be happy to take another look.

[Pets Best @PetsBest]

@Bex4life We understand how frustrating situations involving claims and pre-existing conditions can feel. Thank you for sharing your feedback with us. If you have any questions or follow-up concerns, please send us a DM and our Customer Care team would be happy to assist.

[Pets Best @PetsBest]

@knotmeter Hi there, we're sorry to hear this has been your experience. We understand how frustrating it can be when a claim requires additional review or doesn't process the way you expected. If you'd like us to take a closer look, please DM us and our Customer Care team can help.

[Pets Best @PetsBest]

Explore more great ways to keep up with us! Please find us on:

—Facebook (https://t.co/SgFFkf7OF7)
—Instagram (https://t.co/OELOG7KKyY)
—LinkedIn (https://t.co/nDitxSGkg4)

Just a reminder, we’ll never ask for your sensitive information via social media platforms.

[Pets Best @PetsBest]

@DrRyanPhd Hi there, we're sorry you're having trouble with the app. Please send us a DM and our Customer Care team can assist with troubleshooting. We hope Buddy has a smooth recovery and can ditch the cone soon!

[Pets Best @PetsBest]

@BruceGorodetsky We’re sorry you’ve had trouble and understand how frustrating this is. 💙 To cancel, email [email protected] with your full name, policy number, pet’s name, and reason. We’ll process your request once received. KS 🐾

[Pets Best @PetsBest]

@BruceGorodetsky We’re sorry for the frustration, especially after your call was disconnected. 💙 Call 877-738-7237 to cancel or review your plan for options that may better fit your budget. Or email [email protected] with your name, policy #, pet’s name & reason. KS https://t.co/9pOnSDq3KD

[Pets Best @PetsBest]

@kaysie_b41 Hi Kaysie, we're sorry you're having trouble accessing your account. Please send us a DM and our Customer Care team can assist with troubleshooting common technical concerns and help get you pointed in the right direction.