Rapido Cares

Official @RapidoBikeApp Support Page

[Rapido Cares @RapidoCares]

Need help? Send us a Direct Message through the following link: https://t.co/jeSaGpDdn5

[Rapido Cares @RapidoCares]

@shrish__dixit We take this safety concern seriously and will investigate the matter. Please be assured that our team will connect with you shortly to assist you further. (2/2)

[Rapido Cares @RapidoCares]

@shrish__dixit Hi, we are truly sorry for the distress and unsafe experience your cousin faced. We understand how concerning it must have been to see the Captain using his phone during the ride and to worry about further harassment after raising a complaint. (1/2)

[Rapido Cares @RapidoCares]

@vishwajeetk3355 and connect you shortly. (2/2)

[Rapido Cares @RapidoCares]

@vishwajeetk3355 Hi, we are truly sorry for the inconvenience and frustration caused by the account block. We understand how concerning it must be to face such a restriction after an argument with a customer. We’ll look into the matter and review the details of your concern. (1/2)

[Rapido Cares @RapidoCares]

@aviatorrb06 Please share your registered mobile number and Ride ID via DM so we can review the fare and toll details and assist you further. If available, please also share a screenshot of the fare breakdown. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@aviatorrb06 Hi Ritika, we are truly sorry for the confusion and inconvenience caused by the toll charges and the mismatch in fare information. We understand how frustrating it must have been to face unexpected charges and an argument with the Captain. (1/2)

[Rapido Cares @RapidoCares]

@rashi_bharadwaj We take this concern seriously and will investigate the Captain’s conduct. Please share your registered mobile number and Ride ID via DM so we can look into the matter and take appropriate action. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@rashi_bharadwaj Hi, we are truly sorry for the distress and inconvenience caused when the ride was cancelled while a woman passenger was still inside. We understand how unsafe and upsetting it must have been to be left midway. (1/2)

[Rapido Cares @RapidoCares]

@sumit81says Please share your registered mobile number and Ride ID via DM so we can look into the matter, review the Captain’s behavior, and take appropriate action. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@sumit81says Hi, we are truly sorry for the concern and frustration caused by this experience. We understand how important safety and fair treatment are, and we take your questions about the Captain’s conduct seriously. (1/2)

[Rapido Cares @RapidoCares]

@A_myth4 Please share your registered mobile number and Ride ID via DM so we can look into the matter, review your compensation request, and take appropriate action. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@A_myth4 Hi, we are truly sorry for the delay, the extra payment demand, and the threatening behavior you experienced. We understand how upsetting and uncomfortable this must have been. We take this concern seriously and will investigate the Captain’s conduct. (1/2)

[Rapido Cares @RapidoCares]

@pratik463 We take this concern seriously and will investigate the matter. Please share your registered mobile number and Ride ID via DM so we can look into the issue, assist with the cancellation, and take appropriate action against the Captain. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@pratik463 Hi, we are truly sorry for the rude behavior your aunt experienced and the inconvenience caused when the Captain left without taking the parcel. We understand how frustrating it must be to face a cancellation fee despite the Captain not completing the trip. (1/2)

[Rapido Cares @RapidoCares]

@Saurabh70144161 Please share your registered mobile number and Ride ID via DM so we can look into the matter and take appropriate action. You may also upload the video proof and vehicle number plate here so we can review them. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@Saurabh70144161 Hi, we are truly sorry for the unsafe and distressing experience you and your family faced. We understand how upsetting it must have been to hear abusive remarks and be forced out mid-ride. We take this concern seriously and will investigate the Captain’s conduct. (1/2)

[Rapido Cares @RapidoCares]

@hanju_09 If the allegations are substantiated, appropriate strict action will be taken against the Captain. Thank you for bringing this to our attention. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@hanju_09 Hi, we are truly sorry for the abusive and disrespectful behavior you and your family experienced. We understand how uncomfortable and upsetting this must have been. Please be assured that we take this concern seriously and will investigate the matter. (1/2)

[Rapido Cares @RapidoCares]

@urfriend_hari Your safety is our priority, and we take this incident seriously. We have refunded the amount, and we’ll ensure your concern is reviewed and appropriate action is taken so this doesn’t happen again. Thank you for bringing this to our attention. (2/2) https://t.co/jeSaGpVmBd

[Rapido Cares @RapidoCares]

@urfriend_hari Hi, we are truly sorry for the distress caused by the driver’s rash driving, taking you to the wrong location, and charging a waiting fee. We understand how frightening it must have been to hit the divider and feel that you might fall from the auto. (1/2)