Hi there, we apologize for the delay. We promise we're not ignoring support requests - due to the release of our new products, our support team is receiving higher than normal volume. Our team addresses tickets by urgency and oldest first. If you'd like to DM us your email, we're happy to provide an update on your ticket status.
Hello and apologies for the delay. If you have submitted a ticket, our team will be reaching out shortly. Due to the release of our new products, our support team is receiving higher than normal volume. Our team addresses tickets by urgency and oldest first but I can assure you they have received your ticket and will get back to you as soon as possible.
Rapsodo Studios has arrived. Experience our most advanced golf simulation experience yet, combining ultra-premium 4K graphics with true-to-life physics. Every Studios course is precision-scanned and officially licensed, ensuring each round is As Real As It Gets.
Download Studios here: https://t.co/mj30s0U9qO
Meet the MLM2XPRO, our fastest and most advanced launch monitor and golf simulator yet. Instant feedback, seamless setup and for the first time ever, simulated putting.
Your MLM2XPRO connects to the new Rapsodo Golf Mobile and PC Apps, bringing you enhanced practice tools like Bag Mapping and Wedge Matrix. Plus, on the PC App, you can experience Rapsodo Studios - precision-scanned, officially licensed courses built to deliver the most realistic simulator experience possible.
Practice smarter. Play more. Play Without Limits.
MLM2XPRO👉 https://t.co/ZHn7qIXZSe
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@domdom0583 Hi there, it looks like one of our agents has handled this case for you. Should anything else come up, please do not hesitate to reach out.
@16lookingmean Hi there, this is not the experience we want you to have. There are a few factors that could be contributing to these issues. Please reach out to [email protected] so we can best assist you.
New iOS App Available
Hi all, we have a new app version (2.25.3) for iOS users, available now on the App Store. This version will fix issues related to:
- Camera stream not starting
- App not launching on older iPad devices
- App crashing at startup
- iPad white screen when connected to external display
There are other issues we're still investigating (particularly shots not triggering), so if you're still experiencing issues after this latest version, please submit a support ticket through the app.
A huge thank you to our beta testers for chipping in so quickly!
@hem264 Hi there, that's not the experience we want you to have. Sometimes responses from our support team end up in spam folders. If there isn't a response from us in your spam folder, please DM us your email so we can look into this for you.
Protect your practice. Extend your coverage. ⛳
Extended Warranty plans starting at just $59.99 are now available in R-Cloud for MLM2PRO owners still within their 1-year limited warranty. Check your eligibility and add coverage in just a few taps.
@bradmckay8 Hi there, we are aware of users reporting app connectivity errors. While we have had no outages in our systems, our team is actively investigating the cause. We will provide an update as soon as possible.
@bayareaberg Hi there, that's not the experience we want you to have. Sometimes responses from our support team end up in spam folders. If there isn't a response from us in your spam folder, please DM us your email so we can look into this for you.
@jordanf_watson Hi, we apologize for delay as our customer support team has experienced an increase in message volume. Messages are handled in the order they are received; however, we have received your emails, and a support agent will be in touch.
@kornopolis Hi there, we appreciate you providing this feedback and we'd like to learn more about your experience. Please send an email to [email protected] so we can best assist you.
🚨MLM2PRO Mandatory App + Firmware Update🚨
New, mandatory MLM2PRO App (2.25.1) and Firmware (4.1.9) updates are now available in the App Store & Google Play. These updates include improved chip shot detection, more stable MLM2PRO connection, and better compatibility with third-party platforms.
As always, please reach out to [email protected] if you need assistance.
Don't miss out on the hottest sale of the summer! ☀️
Get the MLM2PRO for $150 off, or the MLM1 for $100 off.
Offer valid from June 23-June 26 at https://t.co/hLV2iDdjDO