Pre-screening and self-booked showings for property managers running 50-500 units. Your criteria, applied to every inquiry, before anyone books. US and Canada.
For firms running 50-500 units. Under 50 a spreadsheet still works; over 500 you have a leasing department.
One link per property. Applicants answer your screening questions. Those who meet your criteria book a showing themselves.
It ranks nobody. The site is in the bio.
Zillow found the typical recent renter took one in-person tour and submitted two applications. If that single tour is yours, it should be with somebody who already knows they meet the criteria you published.
Vacancy days are not one number, they are six clocks with six different owners. On a $1,650 unit every day is $55, and the cheapest ones to remove are the ones you move onto a paying tenant's notice period. #RentalHousing
https://t.co/23WfUvzJ60
Good pre-screening lowers your application count, and that is the point. The applications it removes were heading for a denial letter that cost the applicant a fee and cost you the hour spent reading the file.
Leasing expenses hit $292 per unit in the National Apartment Association's 2024 benchmark, and the rise came mostly from turnover costs up 17.5 percent in a year. Turning a unit is the fastest growing line you have.
Nothing in a leasing process breaks at a unit count. It breaks at a handoff count, and the first one to fail is inquiry to reply. One person per hundred units was measured on a different job entirely. #PropertyManagement
https://t.co/KPud4gkzD5
@marquistrillx Rate stress on the mortgage is the right instinct, but the same discipline gets skipped on the operating side. Turnover cost rose 17.5 percent in a year per NAA's 2024 benchmark, and most underwriting still uses last year's turn cost too, not just last year's premium.
@AceMakesCents A retention discount would've cost less than what a vacancy costs to fill. Turnover on that unit trades known cash flow for a search plus a turn, and the 2024 benchmark puts vacancy and rent loss at 1,323 per unit before you even count the concession she's about to get.
@realfrugalmogul This is the part that never shows up in a vacancy percentage: the tenant already fixed the risk by shutting the valve, and now the whole thing hinges on a scheduling text at 10pm. That coordination lag is real cost, just not one anyone tracks on a spreadsheet.
@follard Every day a big box sits empty is rent you can never bill later, which is exactly the math that makes an 8-week tenant worth chasing instead of holding out for a 12-month one.
@MHNonline A 288-unit lease-up is a good spot to set expiration dates early. Writing 14-month terms instead of 12 on the first round of leases pushes renewals out of the December trough for good, and it costs nothing to decide now versus later.
@marquistrillx Vacancy line is the one people underbuild. NAA's 2024 benchmark put vacancy and rent loss at 1,323 per unit with leasing expense at 292, and turnover cost was up 17.5 percent year over year. That combined line moves faster than most repair budgets.
@ClarenceWongCRE On the without-lease-options renewal decision: if you're keeping them, that's also the moment to reset the term length, not just the rate. A 14-month renewal instead of 12 pushes next expiry out of the winter trough, and it costs nothing to write in now.
We are building a set of stopping points no account can edit: accommodation, an assistance animal, why an application was refused, any mention of a lawyer, anyone asking for a person. No careful reply, no deflection.
Making cancellation hard does not produce attendance. It produces silence. You did not prevent the cancellation, you prevented being told about it, and the difference is whether you drove across town.
Sixteen people asked whether it was still available today, and every one of them had already been told. They come back because the first reply gave them nothing to do. What does your first reply ask them to do?
@ShaunGhavami Time is the one that causes the other two. A slow reply is how a vacancy gets long, and a rushed decision at the end of a long vacancy is how you get the tenant problem. Fix the clock and the other two get smaller on their own.
@EuropeCoworking The monthly framing hides the shape of it. A vacancy is a daily cost that starts before the floor is empty, on the day notice is given, and the days you can actually remove are the ones running while the current tenant is still paying.
@moseskagan Congratulations. The part that always surprises me on a takeover is that you inherit three leasing processes, not one building's worth: whatever the last manager did about showings, criteria and follow-up, still running until somebody writes down what yours is.