@AppleSupport my iPhone is on iOS 18.5 and I can’t rearrange the songs in a playlist on Apple Music. I have tried closing the app and also restarting the phone. Can you help?
@AppleSupport I added my mother in law to my Apple One Family Plan. I saw that she was still paying for iCloud storage and told her to cancel it, but now she says she only has 5GB of iCloud, not the 2TB of shared storage in my plan. How do I get her using my 2TB?
@AppleSupport Having a problem where my AirPods Pro 2 case beeps a lot. It seems to mostly do it when I come near the case. I can't find any way to turn it off. Please help!
@AppleSupport Having trouble making groceries lists in Reminders. When I create a groceries list and try to add something to it via Siri, it asks me to choose which of two lists I want to add to even if there’s only one. If I change the name, it still makes two lists. Any ideas?
@AppleSupport I set up an old iPhone 7 for my 3 yr old daughter to use using a kids Apple ID. But I can't download Prime Video or Max since they are for older ages. There are shows she likes to watch there, so is there a way for me to override this and get those apps? Thanks!
@AppleSupport My AirPods Pro 2 (USB C) case makes noise and blinks when my wife or I go near them with our iPhones. How can I stop this? Play Sound is not on in Find My
@paulscheer I just watched “The Flash” and it desperately needs the team’s attention. How could a movie this expensive that was developed for so long that had so much riding on it go so wrong? And it’s now on Max so you don’t have to waste money on it! Thanks!
@AppleSupport My emails are getting "Your network preferences prevent content from loading privately" alerts. How do I get the content to load privately? 98% of my emails are having this issue. Thanks!
@AppleSupport I loaded a bunch of photos into Photos on my Mac but they aren’t showing up on my iPhone or my iPad. Any way to solve this? I have 2 TB of iCloud storage.
@AppleSupport I'm having trouble with my Private Relay email. I set up Sign in with Apple on the Stubhub website, but now I can't log into the app. I try Sign in with Apple there but it's trying to send me a verification email that I'm not receiving. Help!
@AppleSupport My Apple TV remote no longer controls the volume on my TCL Roku TV. I am on tvOS 16.3.2. This is the first time it hasn’t worked and I can’t add it as a new remote. Please help!
@gruber Hey John! As a fan of the original HomePod, I thought you might enjoy my mixed feelings about the 2nd-gen HomePod and whether worse sound quality is worth a lower price. Thanks! https://t.co/1O9SUv9sZu
@AppleSupport I have an original HomePod that continually has a difficult time recognizing my wife's voice (it always recognizes mine). Is there a way I can retrain it to recognize her better?
@AppleSupport I keep having an issue in Mail on my Mac where the content doesn't load for some reason. I know this email has content because I can see it on my iPhone. Why is this happening, and is there a way to force the content to load?
@gruber Re: what work Ive has done on current Apple products, this implies he designed AirPods Max, which makes sense considering its quirks (especially the "case" and lack of power button) https://t.co/AG9C4ZGzPZ