@VerizonSupport your customer service rep told me to call 911 for fraud/theft against your Peabody ma location. Trying not to do anything extreme. Can someone call me?
@Verizon your customer service rep instructed me to call 911 and file a theft report against your Peabody MA location. This could get out of hand..... I'm trying to be diplomatic.
@Verizon worst experience with Verizon. You've turned something simple into a nightmare that's spanned over 2 days, over 7 hours and we're dealing with this while on vacation
@VerizonSupport 5 hours in the Peabody store with Verizon customer support on the phone. Their advice was to call 911 and file a theft charge against your store. The call took place from 1pm EST to 3pmEST. Your rep on the phone refused to give his employee number or name
@Verizon@VerizonBusiness @CNNnewsroom @FoxNews@TMobile
Verizon, new low. Hours in their store with my kids to fix an issue they caused. Won't let me kid use the bathroom. Thanks Golden Shears in Peabody MA for showing some humanitarianism when Verizon won't.
@Verizon@VerizonNews@TMobile@WorldAndScience@FoxNews @CNNnewsroom @MSNBCDaily To Verizon reps, customer service 101 - don't make your customers feel important by spending less than 5 minutes with them and then saying that have to help the next person in line. So rude.
@Verizon@VerizonNews@TMobile@WorldAndScience@FoxNews @CNNnewsroom @MSNBCDaily
Sitting in the parking lot of a Verizon store because the reps couldn't spend 5 minutes with us. Been out here for a hour with my 2 young kids. This issue has been going on for days now.
@Verizon@VerizonNews@TMobile@WorldAndScience@FoxNews @CNNnewsroom @MSNBCDaily Verizon, please tell your store reps that it's rude to cancel someone's order in store.... Then tell them to call the main number to reorder. Super frustrating.... Could you not have taken the 5 minutes to help us place an order?
@Verizon@TMobile 7 hours at multiple Verizon stores in MA trying to upgrade 2 tablets. On Vaca from VA and this has been a nightmare. Verizon reps have been less than helpful. Think TMobile can do better?
@VerizonSupport Go look in my account,I'm sure it's a hot shit show of different stores cancelling orders and placing different orders. No one knows what they're doing. They're stumbling about trying to push us out of their stores while giving us numbers to call
@VerizonSupport Traveled from VA to MA. Kids tablets broke. Stopped into a Verizon store to upgrade. Sounds simple right? We're on day 2 and your store reps could use some training. The Peabody store just cancelled the order that the middleboro store placed.