The views and opinions expressed therein are those of the authors and do not necessarily reflect those of the HS&DR Programme, NIHR, NHS or the Department of Health.
Healthcare communication EMCA research now a huge field 📰
Big enough for a @rolsi_journal special issue State of the Art in several subfields @DrRebeccaBarnes & I are guest editing 📑📑📑
It's been a huge job, but we're nearly there, thanks to authors + ext reviewers🙏
#ICCA2023
"How did your training event go?" "Great but there was this one guy..." Our latest blogpost on listening to the cynics in our training events: https://t.co/vdhaYgoUl8
Real Complaints is recruiting!
Research Associate (Conversation Analysis) at Ulster University until March 2023.
More details: https://t.co/MGK9QZaVWS #EMCA
Today at @CARDSatUU we'll be presenting some data on how the competing demands of emotion and institutional business are navigated through the use of hypothetical reported thoughts (HRTs). You can contact @JackBJoyce if you want to join in!
Fantastic shot of Sliabh Dónairt 'Dónart's mountain' from our linguist friend @JackBJoyce@UlsterUni! The highest and most prominent mountain in Mourne, it is sometimes referred to as Benn mBoirchi ‘the peak of Boirche’ in early sources. St Dónart was a contemporary of St Patrick
Are you a @PatientClient member and have views on the NHS/HSC services in Northern Ireland?
👉We want to hear your views!
Please check the @PatientClient newsletter for an invitation to participate in our research survey.
More information on our study: https://t.co/vBoNCl3ceN
⭐️New @Real_Complaints blog post!
Ever wondered whether you should complain? 🤔
In this blog we ask 𝘄𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝗶𝘁 𝗺𝗲𝗮𝗻 𝘁𝗼 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻? and why complaining is usually a good thing.
https://t.co/LVcQZ4tntt
This afternoon (4pm- BST) at @CARDSatUU we'll be showing the first pieces of data from our collection.
We're exploring the balancing of emotional and institutional needs during a complaint phone call to a patient advocacy group.
If you'd like to join then please get in touch.
⭐️New @Real_Complaints blog post!
Ever wondered whether you should complain? 🤔
In this blog we ask 𝘄𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝗶𝘁 𝗺𝗲𝗮𝗻 𝘁𝗼 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻? and why complaining is usually a good thing.
https://t.co/LVcQZ4tntt