Rebecca Miller

Product Marketing & Strategy at @Pega. #CX #CRM #CustServ #SalesAutomation. Proud Bostonian, dog lover, and avid tea drinker.

[Rebecca Miller @Reb_IMiller]

Thanks #TechRunsBoston and @venturecafeCMB for hosting us for a great discussion! Awesome to be in a room full of true Boston tech energy #bostontech #community

[Mass Technology Leadership Council @MassTLC]

Thank you to @venturecafeCMB for welcoming our #TechRunsBoston program for young professionals

[Rebecca Miller @Reb_IMiller]

Looking forward to serving as a panelist tomorrow at @MassTLC's Tech Runs Boston event! If you're in the Boston area, would love to see you there! #careergrowth #techrunsboston #lifeatpega

[Mass Technology Leadership Council @MassTLC]

March 2nd: Venture Café Cambridge: https://t.co/RqBKXuSGCB
📣Calling All Young Professionals➡Join MassTLC for #TechRunsBoston, a program for early career professionals that will ft. a panel and workshop on ways to grow within your current role OR build a startup from scratch.

[Rebecca Miller @Reb_IMiller]

For the second year in a row, Pega has been recognized in the 2022 Gartner® Critical Capabilities for Sales Force Automation. Get the report to learn why Pega ranked highest across all Use Cases for its SFA platform. #SFA #CRM https://t.co/jZM9RPX4qT

[Rebecca Miller @Reb_IMiller]

Exciting news!! Pega is the leader in the latest Forrester Wave Core CRM Solutions report! Pega's best-in-class technology continues to change the landscape of #CX #CRM #CustServ #SalesAutomation https://t.co/Qc8ThJGaoL

[Pegasystems @pega]

The nature of work within contact centers has dramatically changed – and there’s likely no going back. Learn how to start automating more work and elevating every experience to better meet customer and agent needs with conversational AI.

https://t.co/ttt30Fk9kE

[Rebecca Miller @Reb_IMiller]

#1 in all three use-cases! @Pega continues to help drive transformation across the globe with the most powerful CRM for crushing business complexity #SFA #CRM #CustomerService

[Pegasystems @pega]

Pega is proud to be ranked highest across all 3 use cases in the 2021 Gartner® Critical Capabilities for Sales Force Automation report. https://t.co/rXYxaLvVR4

[Rebecca Miller @Reb_IMiller]

Join us for a can't-miss webinar featuring Forrester on August 25 and learn more about the top service priorities in 2021. Register now! https://t.co/J2ghB2LXVG

[Adrian Swinscoe @adrianswinscoe]

NEW: How Many More Customers Need To Cry? https://t.co/zbXEdEwr9I HT: @pega for sharing their recent research with me

[Rebecca Miller @Reb_IMiller]

The shape of service has fundamentally changed - and there's likely no going back. Join us tomorrow at 11 AM EDT for a special webinar where we'll break down the key takeaways from @Pega's latest Customer Service insights report #CX #CRM https://t.co/Zon07YAS4N

[Rebecca Miller @Reb_IMiller]

12 years running!! @Pega Customer Service continues to help drive transformation and innovation across the globe #CustomerService #CRM https://t.co/YDSFPyZcbG

[Pegasystems @pega]

What is about to change everything about your CX ops? Well, autonomous service! @jnicholson30 and @ShellyKramer break down the future of CX and preview #PegaWorld. https://t.co/YMRdKzr9De

[Rebecca Miller @Reb_IMiller]

I had the chance to catch up with Pega's Sabrina Atienza on how Voice AI is amplifying the agent experience in a digital world. Check out our conversation here and be sure to join us at #PegaWorld iNspire on May 4th! #CustServ #CRM #voicetech #AI https://t.co/yhBOwaWIU3

[Rebecca Miller @Reb_IMiller]

Ready to breakthrough today's service complexity? Join me tomorrow at ICMI Contact Center Expo - A Digital Experience to learn how you can make service easier for your customers, agents, and IT teams. Register Now! #ICMI #CustServ https://t.co/qgjw4deTio

[Rebecca Miller @Reb_IMiller]

Join Forrester's Kate Leggett and I tomorrow (Feb 9th) at 11AM EST for a conversation on how AI and automation is simplifying service experiences and empowering businesses to put the customer at the center of their strategy. #CRM #Custserv Register here: https://t.co/CbEi6nAWHr

[Rebecca Miller @Reb_IMiller]

What topics were business leaders reading up on this year? Here are 10 of our most popular blogs from 2020. #digitaltransformation #CX https://t.co/lrRHwfjhLj

[Adrian Swinscoe @adrianswinscoe]

Don't miss @Pega's Customer Service Online Summit on Oct 14th where you'll find out how modern brands handle massive volume with speed and grace, all while keeping their customers cared for – and their costs low. Register for free here: https://t.co/KCEYuR2SAU

#PegaSummit

[Rebecca Miller @Reb_IMiller]

Uncover the latest customer service innovations, and hear from the brands who used them to transform customer relationships at Pega Discover – Customer Service. Register now to join us on October 14th: https://t.co/xh8SKWZO1h #PegaSummit https://t.co/CgkVRtLpBU

[Rebecca Miller @Reb_IMiller]

As a preview to @pega Discover Customer Service, I had the chance to chat with industry experts @BlakeMichelleM and @adrianswinscoe on the crucial role of empathy in today's customer service. Check out our conversation here! #customerservice #crm https://t.co/ks2rFJGqnk

[Rebecca Miller @Reb_IMiller]

Looking forward to this great conversation! Join us on Oct. 8th at 12 PM EDT!

[Pegasystems @pega]

Get ready for another installment of Pega Discover Preview! Join host Rebecca Miller as she chats with industry experts, @BlakeMichelleM and @adrianswinscoe, about what’s new in #customerservice!

Streaming live on Facebook and LinkedIn - Thursday at 12PM EST!

[Rebecca Miller @Reb_IMiller]

PegaWorld iNspire is your chance to share your bright ideas and big successes with the world. Submit your proposals by Friday, October 23, 5 p.m. EDT. https://t.co/uT3LbE0W8N