Remathews

[Nix @saint_nixx]

#virginatlantic have you lost your mind with the massive points redemptions. Outrageous!

[Remathews @Remathews2]

@saint_nixx Completely agree. I’m no longer going to fly with @VirginAtlantic. Really underhand

[Remathews @Remathews2]

@VirginAtlantic absolutely disgusted. Tried to book flights this morning with our points based on pricing on line. Customer services couldn’t help when called as systems down. Points have now increased from 170k points to over 404k points!

[Remathews @Remathews2]

Post 2 of 2. #Hiltonsantamonica One email sent, contradicting email sent from https://t.co/IGdxWHgmHD. We called as soon as we saw the email (within 2.5 hours) but they had already resold our room. Offered to put us up in a smaller room but not big enough for family of 5.

[Remathews @Remathews2]

#hiltonsantamonica Awful hotel. Just cancelled our families room booking for tonight as had not received updated payment card from https://t.co/IGdxWHgmHD - it was on our account details as preferred card and we have had no other problem with any other hotels on this holiday.

[Remathews @Remathews2]

@nectar Thanks Michael. I have just sent a DM

[Remathews @Remathews2]

@nectar I am unable to access an old nectar account. Is it possible that you have closed the account and if so, please can you confirm how I can get my nectar points back

[Remathews @Remathews2]

@keithrobmathews @BarclaysUKHelp @BBC3CR can you help? @Barclays have blocked access to a business account with no explanation for three weeks now, meaning that the business cannot pay invoices. Extremely worrying for our family

[Remathews @Remathews2]

@BarclaysUKHelp @Barclays Why does it fall to him to have to reach out to @Barclays again? Why doesn’t @Barclays take ownership and contact him to update him and check everything is working. Don’t say you understand when you don’t deal with the issue and your answer is for him to phone and queue again

[Remathews @Remathews2]

@BarclaysUKHelp Keith has spoken to numerous people, from complaints and customer service. I don’t see why @Barclays cannot look at his records to see what he has been advised. Why does he need to explain again? And why can Barclays cannot arrange a payment over the phone?

[Remathews @Remathews2]

@BarclaysUKHelp @keithrobmathews The destroying of a family holiday through stress is merely the tip of the iceberg!

[Remathews @Remathews2]

@BarclaysUKHelp @keithrobmathews Stop saying you know how frustrating this is and not resolving the matter! You don’t - imagine spending years starting up a business, surviving Brexit, COVID, cost of living and fuel crisis to then be stopped trading by @barclays bank!

[Remathews @Remathews2]

@keithrobmathews @BarclaysUKHelp @BarclaysUK At least help him make a payment over the phone. You are blocking access to his funds and destroying his business as he cannot make payments! This clearly isn’t the first time you have done this. Barclays confirmed weeks ago that all KYC is fine.

[Remathews @Remathews2]

@BarclaysUKHelp @keithrobmathews It didn’t work….again!

[Remathews @Remathews2]

@sanradders @keithrobmathews @BarclaysUKHelp @BarclaysUK @Barclays No! Keith took a phone call whilst out on a sailing boat on Thursday where he was promised that it was all resolved yet he still cannot access as of this morning @BarclaysBizChat @Barclays @BarclaysUK @BarclaysUKHelp #barclaysdestroyingbusiness

[Remathews @Remathews2]

@BarclaysUKHelp Message or phone number, just say they will call back tomorrow. He just needs to pay his invoices before he loses his suppliers!

[Remathews @Remathews2]

@BarclaysUKHelp Hi. It is my husbands post above. Retail Growth Solutions Ltd. We are on holiday with limited reception and this is destroying our holiday. He receives a daily call from the Barclays complaints team, inevitably when he has no reception or is swimming, and they do not leave a

[Keith Mathews @keithrobmathews]

@BarclaysUKHelp @BarclaysUK @Barclays quote from Hannah Bernard Head of Business Banking at Barclays, said: “Late payments is the single biggest cause of business failure." Please take this seriously! We have banked with you for 4 years & you have locked us out of our accounts!

[Remathews @Remathews2]

@MarstonsPLC Do you have a corporate social responsibility policy? I’ve just seen the fiasco with the fire and subsequent demolition of #crookedhouse in Dudley. Surely, as a plc you should be ensuring that you sell to reputable buyers in order to preserve our country’s heritage.