@virginmedia I want to speak to someone about the work one of your third party partners carried out outside of my property on Friday. Who is best placed to help?
@virginmedia I can not believe how poor your customer service is for new customers joining your business. It’s unbelievable how poor I have been treated and still no one wants to help!
@virginmedia Hi - I understand it’s with your construction team however I’m sure you plan ahead and do not want to cancel engineer visits less than 24 hours before due or not even turn up! Poor service, poor communication, I’ve cancelled my business! Appalling is an understatement!
@virginmedia But why take over the line when you were aware of the situation. I have no internet and was told an engineer is coming out today. This has now been moved to the 27th Sept with an installation date of the 16th Sept. This is on my virgin account and no manager has called me back
@virginmedia Hi ZR, I totally understand the permit point but you have taken over my line from my current provider and now I don’t have no internet to work or support my family. Pre Installation hung up the phone, please can you or someone tell me how we fix this?
@virginmedia Hi ZR - I have called them and now I’m being told the pre pull work is not going to be possible until the 27th Sept. I’m trying to speaking to a Senior Manager but no one is available. Please can someone help? The pre install team are passing me pillar to post
@virginmedia Hi - supposedly the third party engineer is coming to do the work outside of the property on Tuesday 7th Sept. Lets wait and see if they arrive. If so, I need the installation date brought forward ASAP so I can get internet back on for my family
@virginmedia No internet for 10 days! My wife and I both work from home, I have a 3 year old and vulnerable parents who need internet. Please help me, it’s not acceptable to be treated like this as a new customer.
@virginmedia Hi, I ordered my Virgin broadband on 15th Aug, which was confirmed to be installed by 28th Aug. Less than 24 hours before this date, Virgin moved this to the 16th Sept. Today, the pre engineering work was suppose to happen but instead you have taken over the line from Sky.
Vaccinated people must not change their behaviour because we still don’t know if vaccines can stop spread of coronavirus. They must still distance & wear masks. This is for their advantage as well as others. More spread means more chance of mutation & vaccine resistance. RT pls.
@Hedgey85@Renegade_1986@JoWiggins @slaterjames18 It was a great night and a beautiful period in our journeys. I recall you having a lot of fun especially with our PE teacher @DavidHedgecock haha
NEW BLOG POST: Ren Patel, our U.K. Director of Client Success, tells us 6 ways our clients overcome challenges with #EmployeeEngagement. #rguk https://t.co/OaS0WePyhY
@RewardGateway Good morning @AnneAllen007 I hope yesterday went well. Jodie and @HarrieTruman mentioned that they had a great day, especially the T-Shirts making around your values - I'm looking forward to seeing you in a few weeks