Review Chat

Monthly livecast hosted by @kikilitalien & @bkmcae, Exec Dir of The Review Society, advancing the science, ethics & business of online customer reviews

[Review Chat @ReviewChat]

Enjoyed this @sengineland article, Greg. I wonder which review you find to be more devious, @gsterling? https://t.co/egDhNudZuq #ReviewChat

[Review Chat @ReviewChat]

Beware of confirmation bias when reading online reviews. New research shows we're more likely to blindly trust reviews when they conform to our pre-conceived ideas about the business being reviewed: https://t.co/vDHp1BBPMF #ReviewChat

[Review Chat @ReviewChat]

Forging a judge's signature to get @Google reviews deleted? https://t.co/fzceHKozhM Worse than posting fake reviews! @keyserholiday #ReviewChat

[Review Chat @ReviewChat]

@rallioHQ Glad to have you as our newest member! We're dedicated to advancing the science, ethics & business of online reviews. Check out #ReviewChat tomorrow: https://t.co/HuhfzgnZ8D

[Review Chat @ReviewChat]

Our Exec Dir, @bkmcae, is presenting during the SURGE Optimism virtual conference next month. https://t.co/e1kjJwSzvF #ReviewChat @assn_success #assnchat

[Review Chat @ReviewChat]

We'd love to have a FakeSpot employee (or 3) as a member of The Review Society. We're a membership community advancing the science, ethics & business of online reviews. Join us for free? https://t.co/oHWACibZW3 #ReviewChat

[Review Chat @ReviewChat]

@upwardmobility @GarrettSmith I believe transcribing #ReviewChat is already part of our process, right @kikilitalien?

[Review Chat @ReviewChat]

Hey @GarrettSmith and @upwardmobility, we'd like to do a live #ReviewChat on healthcare reviews in November. Y'all interested?

[Review Chat @ReviewChat]

Is it criminal to write fake reviews? The jury's out about that, but it looks like signs may be pointing to criminalizing phony reviews https://t.co/rESied7uPm #ReviewChat cc @reviewfraud @ReviewMeta

[Review Chat @ReviewChat]

@GarrettSmith @upwardmobility Sweet! Would November 29 work for you?

[Review Chat @ReviewChat]

Thanks @manatt for this informational article on the law of online reviews https://t.co/XoFNh2f4e2 #ReviewChat

[Review Chat @ReviewChat]

New academic research on online reviews. https://t.co/eeP1xiJaAM #ReviewChat Good info on how to read reviews to pick out the fakes cc: @ReviewMeta @keyserholiday @KevinRomito @ObjectionCo

[Review Chat @ReviewChat]

Fascinating new research from @judy_chevalier et. al. about replying to online reviews. We have a short breakdown with practical advice for actors in The Review Economy. https://t.co/F5ecvQpN6n #ReviewChat

[Review Chat @ReviewChat]

Online reviews are cited as one of the major reasons for @MattressFirm filing for chapter 11 bankruptcy & closing 700 stores. https://t.co/KoGECHyJWF #ReviewChat

[Review Chat @ReviewChat]

Thanks @bright_local for sharing this research about online reviews and reputation management! https://t.co/2gfMrZHQUp #ReviewChat

[Review Chat @ReviewChat]

Is your company like David battling Goliath? If so, academic research indicates that prioritizing your customer review game is your best bet to slay the giant. https://t.co/gE1t0MGp5L #ReviewChat

[Review Chat @ReviewChat]

A rogue @OpenTable employee was convicted of wire fraud for making hundreds of fake restaurant reservations. Could the same charges be brought against people who post fake reviews? https://t.co/75XFEHngt6 #ReviewChat

[Review Chat @ReviewChat]

At @Amazon's new bricks & mortar store in NYC, stocked products will be selected, in part, based on their online reviews. https://t.co/4AQTZFMPES #ReviewChat

[Review Chat @ReviewChat]

Discover the surprising connection between associations & online reviews with our Exec Dir, @bkmcae, on a 2pm ET webinar today courtesy of @ensync1: https://t.co/vjVB82Ntvw #AssnChat #ReviewChat