🍔💻@4me is a unique #ITSM, #ESM and #SIAM solution with multiple tiers of capability at different price points. If you want a certain type of ITSM with your own custom trimmings, then you will need a partner to help you - learn about Revo's sectret sauce: https://t.co/FCRBC6edcv
4me was recognized for its innovative ITSM and SIAM tooling by leading industry analyst ISG at last night's award ceremony inside London's Tower Bridge.
https://t.co/4bUEWNDmKI
If a request group is set to 'Waiting for Customer' and a requester of one of the requests that is part of the group adds a note, the status of the group is automatically set back to 'Assigned'.
https://t.co/sGHn3kA3U4
Last November, the first global #SIAM survey, sponsored by @txt4me was released at @scopismnews#ServiceNorth conference. This year's conference starts tomorrow and the headline will be the 2019 survey. We hope to see there. Download the 2018 report here https://t.co/DolRFDpHZg
It is now possible to limit access to a knowledge article to only those people who rely on specific instances of the service that an article is linked to.
https://t.co/ZFUrGqrIx3
4me’s Service Navigator could already be opened from requests, problems, changes, releases, projects and SLA reports. Now it is also possible to open the Service Navigator from change tasks and project tasks.
https://t.co/0UmrXWc6IC
6 Features Every SIAM-Compliant #ServiceManagement System Must Have! Some useful guidance here to use to your advantage and integrate SIAM successfully. via @txt4me https://t.co/LMCMm9KVVb
Our survey surrounding ITSM tools will close shortly - whether you're an IT professional or a ITSM tool vendor, have your say! https://t.co/Wh3FOjOq7h #servicedesk#ITSMtools#ITSM
The new dashboards 'Provider Reports' and 'Customer Reports' provide real-time insight into the quality of service that is obtained, as well as provided.
https://t.co/npViFmkqlY