@MrCoryB Sorry about that, your ticket had gone into the queue of a colleague who is on maternity leave.
I will pick this up now and will get back to you via the ticket.
@lindarrrr Hi Linda, I can confirm that your email regarding the leak has been received. I have assigned the ticket to be followed up and we will be getting back to you with a further update as soon as possible.
@authbound Please can you confirm either your email address/full name/building and apartment number so that I can look into this for you. I have no way of knowing who you are with only your Twitter name to go on.
@lindarrrr @MoneySavingExp@MartinSLewis As per our phone conversation just now I will send your meter reading over to you as soon as it comes in. This should be this afternoon.
@lindarrrr @MoneySavingExp@MartinSLewis Apologies, we are a bit short staffed at the moment. What digits does your phone number end in please? I will look out for your call.
@lindarrrr @MoneySavingExp@MartinSLewis what is your email address please? We ask people to email in so that we can check which building you are registered to, and can check previous tickets etc. There is no way for us to verify people via Twitter so we do not get into discussing issues on tickets here.
@Tjohnso19441065 Please be advised that we do not discuss tickets over Twitter.
Please contact us via email on [email protected] or by phone on 0161 850 0022.
@EramAkram@MartinSLewis Please can you contact us by phone on 0161 850 0022 or by email on [email protected] and we will ensure that your query gets assigned to the appropriate person.
@mike_phillips95 I confirm that we have received your messages. I have passed your voice mail ticket to Sylvia asking her to call you back as soon as she can.
@benfishbag If there are no agents free to take your call there is an option to leave a voice mail. Your voice mail ticket will be assigned to the correct person to arrange a call back. Alternatively you can contact us by email via [email protected] and your...