Rich Graves

Product guy, working to improve IT for users. Opinions are sometimes my own but mostly retweeted from other smart people

[Rich Graves @RichEGraves]

@TheDCLBlog Any DCL predictions for #D23 ?

[Rich Graves @RichEGraves]

@jfultonitsm My goal now is to keep them on the line as long as possible.

[USA Baseball WNT @USABaseballWNT]

We're ready to rule the world💪

Here's the lineup for game 👆

[Euan Holden @EuanHolden]

100,000 retweets and @stuholden dyes his hair pink. #Stuinoe @mPinoe #usa

[Rich Graves @RichEGraves]

Virtual Agents are Perfectly Transparent https://t.co/STZ1rbuJ6B

[Serviceaide (Agentic-AI Solutions) @ServiceaideInc]

We're pleased to announce that Serviceaide has been named a leader in The Forrester New Wave™: Standalone Chatbots for IT Operations, Q2 2019 report. Click here to download the full report: https://t.co/msvyfnnbdR #ai #chatbots #customersupport #helpdesk #virtualagent

[Rich Graves @RichEGraves]

7 Things to Consider When Choosing a Virtual Agent https://t.co/FY5fLkqv0t

[Rich Graves @RichEGraves]

Join this webcast to hear me talk about AI, chatbots, virtual agents and more.

[Serviceaide (Agentic-AI Solutions) @ServiceaideInc]

Want to know why everyone was talking about Luma, the virtual agent from Serviceaide, at #hdiconf this week? Attend this webinar: https://t.co/sDu2iy04yB on April 24th, at 11am PDT.

[Rich Graves @RichEGraves]

So proud to be part of the team that built Luma!

[Serviceaide (Agentic-AI Solutions) @ServiceaideInc]

We're pleased to announce that Serviceaide has been named a leader in The Forrester New Wave™: Standalone Chatbots for IT Operations, Q2 2019 report. Click here to download the full report: https://t.co/msvyfnnbdR #ai #chatbots #customersupport #helpdesk #virtualagent

[Rich Graves @RichEGraves]

@sdi_institute I can help with that, I've been speaking at regional HDI events on exactly this topic. I can share an abstract, message me.

[Rich Graves @RichEGraves]

@PeterStevensNew @ServiceAideITSM Thank you, following up now!

[Rich Graves @RichEGraves]

Love these posters in the expo hall #HDIConf

[Rich Graves @RichEGraves]

Full house for Vanilla Ice this morning #HDIConf

[Rich Graves @RichEGraves]

Everyone’s favorite 8am band is back! #HDIConf

[HDI Team @ThinkHDI]

Average household with 2 teenage children will have 50 connected devices by 2021. - @ambermac #HDIConf

[James McPhee Jr @JimMcPhee]

How to get excited about “Rethinking customer surveys”... #hdiconf @ndytg

[Jeremy York @Tweet_JY]

This quote right here....#HDIConf

[HDI Team @ThinkHDI]

50% of all searches will be voice searches by 2020 - @ambermac #HDIConf

[Rich Graves @RichEGraves]

To the person that wrote Ski Colorado for free. There are employees from Aspen Ski resort Her at HDI this week. #MakeItHappen #HDIConf

[Rich Graves @RichEGraves]

The 5 steps to make the impossible the possible. 1-write down your goals 2- share them 3- be persistent 4- take moonshots 5- give #HDIConf