@xai It would certainly help if there was an obvious support page around the SuperGrok plan/customers. Not a fan of reaching out in public for such minor issues.
It seems like many more people are having issues with @xai billing. For the SuperGrok plan, my understanding is that the usage limits reset in within 24 hours. But that doesn't seem to be reflecting.
/me still waiting for the credits to reset
@AmazonHelp I just hope other vendors @Flipkart@Meesho_Official catch up with a wider product range so I don't have to deal with this, with you, again.
Competition is good for a reason. And you @amazonIN just cemented it.
Dear @amazonIN Great job on axing your own foot. Keep selling defective/damaged products and hide behind the excuse that customers should follow-up directly with the brand/vendor. You just lost 1 customer. I hope you soon rollover and go bankrupt.
@AmazonHelp I hate to do but this is PSA
You sell a damaged/defective product and you ask your customer to themselves follow-up with the vendor.
It is you who should ensure to sell/deliver pristine, functional and immaculate product.
@amazonIN This is not the @amazonIN that I know of buying all my products from. I take the pain to talk to customer support for minutes, just to have Rude and Incompetent staff. I offered for Replacement/Refund, and neither was honored by your staff.
@amazonIN As an old customer of yours', I do my homework before making my grievance public.
The product was delivered today. The product is defective and does not work. On asking for a replacement/refund, I'm asked to talk to the branch service center.
@copyninja_ No machine. A coffee grinder for the beans and then the standard filter coffee vessel. I have now acquired this taste and don't enjoy anything else