@Philips , I am appalled with the way our request of the change air frier is treated,
I had ordered 2 air frier's to be gifted to my family members.
The complain reference number is 4634118. One of the air frier i received is broken. Other details in comment section
they did not further touched or removed so that no more damage is done.
Its almost a month now but there has been no response to support or solve.
It was a gift for a family member and now we do not know what to do next.
Its low etiquette, i feel.
Never knew that the loose paper attached on the box was the bill and that the bill wasn't kept inside the box.
I had left a complain immediately the time, my family member opened the box and saw that its broken.
I have written 6 emails , umpteen phone calls and yesterday I get a message that complain is closed just because i did not have the bill.
Sir, when we order for gifting, the first thing is remove the paper attached on the box so that we do not gift with price tag.
I had redeemed gift vouchers for that and hence i do not have any order number placed but yes - i did get confirmation message which i had attached along with the pics and product invoice in the emails sent.
@BlueDartCares the courier guys create reasons for not delivering the courier. From 27th June- 1st - 5th July, I do get messages that it will be delivered, but nobody calls but the reasons shared is that the recipient rejected the courier.Why would somebody reject a prepaid
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@AmazonHelp Thank you.....what help I received was that the complain is closed because two products don't match....you'll sent wrong product and don't want to refund coz the order placed and order delivered don't match....is that what you wanted to share on personal message Mr Praveen
@amazonIN , I had ordered a glass bottle with golden lid worth 1200 rs and in turn I got a glass
Order no 405-9676842-5671533.. return is not happening as two products are different. I immediately logged complain as I received a wrong product.
Pls help