Rishab Bansal

Global Client Partner - Infosys

[Rishab Bansal @Rishab144]

Alert: @ACKOIndia has admitted a lapse in disclosing a material policy condition during the sales process but continues to deny an appropriate remedy. This raises serious concerns regarding transparency, informed consent, mis-selling. @IRDA_OFICIAL
@duavarun

[Rishab Bansal @Rishab144]

Thinking of buying insurance from @ACKOIndia
Please verify every policy term carefully.Attractive discounts can come with material conditions that may significantly impact your claim. My experience raises serious concerns around mis-selling, non-disclosure & unfair trade practice

[Rishab Bansal @Rishab144]

@AxisBankSupport @AxisBankSupport @AxisBank

Your DMs are just an ESCAPE and not a RESPONSE, so please STOP fooling the world around by acknowledging.
As per your below DM, I assume you will respond shortly i.e. in couple of hours or a day unless “SHORTLY” in your definition means something else

[Rishab Bansal @Rishab144]

@AxisBankSupport @AxisBank

Gobbling customer’s money and no action/response over weeks.
#fraud #pno #noresponse

The worst experience till date banking with Axis Bank.
The bank debits money from your account without your consent and then no response post multiple followups.

[Rishab Bansal @Rishab144]

@AxisBankSupport @AxisBankSupport @AxisBank

Not sure if their is some team responding here or just a Bot replying to these conversations.
If this is from a human, I request Axis Bank to hire some sage people as this team is incompetent to even understand the concern and sending scripted replies

[Rishab Bansal @Rishab144]

@AxisBankSupport @AxisBank @AxisBankSupport

As per your DM, you have no update and you have advised me to followup with nodal officer.
Hence, NOBODY has provided an ANSWER.

@AxisBankSupport - can you atleast help with the right forum/escalation matrix where I can reach out to?

[Rishab Bansal @Rishab144]

@UberINSupport @prabhjeet_s @UberINSupport @Uber_India @Uber @Uber_Support
FYI - Your team has not provided any ANSWER but found an ESCAPE.
As stated earlier and clearly over call to Ms.Kavya, I am not looking for any REFUND but an ANSWER on your action for driver’s profile.
Kindly take back your ₹61.79.

[Rishab Bansal @Rishab144]

@Uber_Support

Trip date: 27th Sept 2022
Cab Number: KA 02 AH 4072
Driver Name: Ayyappa

Driver’s misbehavior and Uber’s negligence.

#unsaferide #noactionfromuber #uberindia #uber #bangalorecabs
@uber @prabhjeet_s - I would like to share this video with you FYR&A

[Rishab Bansal @Rishab144]

@AxisBankSupport @AxisBank @AxisBankSupport

Below your DM for everyone’s visibility which is not an ANSWER but an ESCAPE.
Is my concern that big that PNO commits to come back in 3working days and they don’t have an update in over 2weeks or is it the incompetence of your team to provide an Ans?

[Rishab Bansal @Rishab144]

@AxisBankSupport @AxisBankSupport @AxisBank

Below email received from PNO as of 3rd Oct’22, for a complaint raised on 30th Sept’22 to get back in 3 WORKING DAYS.

Today we stand on 16th Oct’22, still awaiting response.

@RBI - FYI please

[Rishab Bansal @Rishab144]

@UberINSupport @prabhjeet_s @Uber_India @UberINSupport
As discussed with Ms.Kavya from Uber escalation team ([phone]) on 14th Oct, she assured to get back on this after talking to the driver partner.
Awaiting response!

[Rishab Bansal @Rishab144]

@AxisBankSupport Still awaiting response on this @AxisBank @AxisBankSupport

[Rishab Bansal @Rishab144]

CaseId : 220930199056

Registered on: 30th Sept 2022
PNO acknowledgement and SLA: 3 working days.

No response till date!