There are great examples of ways banks - large and small - are stepping up to help their customers through this crisis. https://t.co/6YR8ufWoOr #bankCX
Did you know that even a small improvement in customer satisfaction leads to up to an 18% increase in deposits? Want to know how your bank is doing? Contact us about Rivel's #CXLign#bankingbenchmarks today. [email protected] https://t.co/rl1L1dGVzN
Have you joined Rivel Research Group's rapid action research community? We conduct 3-4 minute surveys weekly - #bankexecutives ask & answer peer questions. Last week's survey was on bankers' experience with the PPP rollout. Free to join - Contact Barb [email protected]#Rivel
In the midst of all the disheartening news these days, it's wonderful to see a story about the ways in which #communitybanks are coming to the aid of their clients, communities, and employees. https://t.co/pejF3PhDZA #cxlign#rivel
If you missed it, we participated in “Exposed: The Real Reasons Why Banking Customers Switch" presented by #Silvercloud and co-hosted by The Financial Brand Please use the link below to listen. #rivel#cxlign
https://t.co/3NdQOJCDr8
#Bank leaders: Do you know why your customers leave? Rivel will join @SilverCloudInc on @FinancialBrand's #webinar about why #bankcustomers switch. #CXLign manager Bruce Paul will share insights from our latest #bankingbenchmarks. Register today: https://t.co/jqClV1TTrl
#CommunityBanks and #CreditUnions, how do you know who to market to? How do you develop a successful approach? It starts with having the right data. Bruce will discuss #bankCX and share insights at @NEFMA Spring Conference in Worcester. https://t.co/xtKJKKQId6 #NewEnglandBanking