Robby Ssk

Don't practice to get it right! Practice until you can't do it wrong! #fitfam #StayHungry #MartialArts

[Robby Ssk @RobbySsk]

@NOWHelpTeam Hi yeah,
I phoned last month about an overcharge and was assured I'd get a credit this month... only to be charged again!!!!

[Robby Ssk @RobbySsk]

@NOW absolute worst customer service #WellDone

[Robby Ssk @RobbySsk]

@virginmedia Please send link

[Robby Ssk @RobbySsk]

@virginmedia Please can you explain what more I can do that I have not already done?
You have all of the information 10 times over. I've explained how important it is for the safety and wellbeing of my friend.
What more can we talk about?
If I'm wrong send me a link and we'll talk

[Robby Ssk @RobbySsk]

@Ofcom @virginmedia Thank you I have filled in the online form.

[Robby Ssk @RobbySsk]

@virginmedia Yes, now. Thank you

[Robby Ssk @RobbySsk]

@virginmedia Hi

[Robby Ssk @RobbySsk]

@virginmedia Please send me a link at half 5. Thank you

[Robby Ssk @RobbySsk]

@virginmedia I was wondering why nothing was happening. I have 5 minutes quickly for an update please

[Robby Ssk @RobbySsk]

@virginmedia The engineer by all means done a good job.
He told Chris he's having to put a "temporary" number on the line until the office can get his number working.
I now have a sms saying this is now permanent!
I've said so many times to so many people that he needs to keep this number

[Robby Ssk @RobbySsk]

@virginmedia Hopefully we can resolve during my lunch.
This has really upset him. He's thrown up his dinner with all of this stress tonight

[Robby Ssk @RobbySsk]

@virginmedia I have my lunch at 1pm, so I can take 30 minutes to chat

[Robby Ssk @RobbySsk]

@virginmedia Yes, please send the link again

[Robby Ssk @RobbySsk]

@Ofcom @virginmedia Thank you. I have completed this form today.

[Robby Ssk @RobbySsk]

@virginmedia the 17th!!!! This is priority treatment for the disabled and vulnerable?
No phone line since Monday.
That means no 999 service, isolation, we can't check in and tell him to take his pills!
What will it take for this to be taken seriously?
@Ofcom

[Robby Ssk @RobbySsk]

@virginmedia What's the link please?

[Robby Ssk @RobbySsk]

@virginmedia Please tell me how are you going to help?
Give me a phone number and let me speak to someone that will take accountability for this.

[Robby Ssk @RobbySsk]

@virginmedia Do you have a direct dial? I want to speak to an official complaints department please

[Robby Ssk @RobbySsk]

@virginmedia Absolutely disgusting customer service! Left a man suffering with conditions of a stroke without a phone line since MONDAY!
And yes, he has fallen over and couldn't call anyone to help! Lucky I've been checking up on him, or he'd still be laying there!
#virginmedia