@monzo hi, I just submitted a video to verify my identity on my account. However, it is still saying I need to verify it even when I try to reveal my card details. Can you help unblock this?
@IslaPat@upperskylimit @andrew_c0wan @VolvoCarUK I ended up taking matters into my own hands. I googled the Volvo UK CFO and then sent him a message on LinkedIn. He then forwarded it onto a team and then I received my invoice the next day.
@VolvoGroup are you aware that @VolvoCarUK have an IT issue that is preventing them from generating invoices, therefore, they’re unable to take payments for cars? You might want to look into it.
@VolvoCarUK Hi there, my new car is waiting for me at the dealership but Volvo have not sent me an invoice to pay for it. I’ve been told it’s an IT issue. Could someone take a payment from me ASAP please or tell me when your system will be fixed?
@vueling I am trying to cancel a flight booking using the virtual assistant but it keeps saying “a connection error has occurred”. Can you help me cancel a flight please?
@monzo hey Monzo, I’ve got a new iPhone and I’ve logged back into the app but it’s saying payments are blocked. I’m trying to record a video to verify myself by I just get this error each time. Any ideas?
@British_Airways Hi, my wife has a BA account that she needs to change her name on. How can she do this? As when she clicks update details, she can only edit her Title.
@Spotify why do premium members who pay £9.99 a month still have to listen to adverts on Podcasts? Surely you could detect the recorded adverts and skip over them for premium users? 🤷🏼♂️
@DellCares Hi, placed an order for new monitor on Monday which was said to be delivered on the 29th Nov. I’ve now been told 16th December. Please advise why? I need this sooner.