Facts below (1/5):
In 2025, average earnings per hour (EPH), excluding tips, for a delivery partner on Zomato were ₹102.
In 2024, this number was ₹92. That’s a ~10.9% year-on-year increase. Over a longer horizon also, EPH has shown steady growth.
Most delivery partners work for a few hours and only a few days in a month. But if someone were to work for 10 hours/day, 26 days/month, this translates to ~₹26,500/month in gross earnings. After accounting for fuel and maintenance (~20%), the net earnings for the partner are ~₹21,000/month.
Note: Earnings per hour are calculated on total hours logged in, including the time when the partner might be waiting to receive an order. Earnings per “busy hour” will be higher but that’s not the right metric to look at.
On top of this - delivery partners earn 100% of tips given by customers. The average tip per hour in 2025 on Zomato was INR 2.6 and in 2024 was INR 2.4 per hour. Tips are transferred instantly, with zero deductions. We absorb the payment gateway processing cost ourselves. About 5% of the orders get tipped on Zomato; 2.5% on Blinkit.
Capitalism isn’t perfect, but it’s the only engine we’ve seen that creates value. Create first, and distribute second. Reverse the order, and we distribute scarcity. Helps no one.
@AdityaSumesh@rajshamani Podcast was shot a few weeks ago, early December. Was supposed to be dropped when it dropped. All of the “timing” is a coincidence.
What @raghav_chadha has failed to mention is that the platform companies have been in conversation with the Central Govt and various state govts (across party lines) for the past several years for enacting fair rules for gig worker welfare. I have personally spoken to govt officials and ministers and given inputs. Some states have already passed laws around this. Eternal has been supportive and our inputs have been received by well intentioned governments that want growth and gig worker welfare both.
This has been an ongoing effort for five years now.
Mr. Chadha has come late to the party and without trying to understand the situation and without adding anything constructive to the conversation has merely tried to cause disruption and seek attention for himself on social media. He is trying to jump on the bandwagon and claim credit.
We support the Central Govt and are thankful for their leadership in this matter we are also supportive and appreciative of all the state governments that have taken initiatives around this. We have worked with all of them.
We are and always will follow the law. In fact for us the law is merely the minimum to be adhered to
Very well written @deepigoyal Every word is true. It beggars belief that a Champagne Socialist who married a film star and had a designer wedding in Udaipur and a first wedding anniversary in Maldives has the audacity to then shed crocodile tears around alleged exploitation of gig workers. Aam Aadmi my foot
Last one on this topic, and I have been holding this in myself for a while.
For centuries, class divides kept the labor of the poor invisible to the rich. Factory workers toiled behind walls, farmers in distant fields, domestic help in backrooms. The wealthy consumed the fruits of that labor without ever seeing the faces or the fatigue behind it. No direct encounter, no personal guilt.
The gig economy shattered that invisibility, at unprecedented scale.
Suddenly, the poor aren't hidden away. They're at your doorstep: the delivery partner handing over your ₹1000+ biryani, late-night groceries, or quick-commerce essentials. You see them in the rain, heat, traffic, often on borrowed bikes, working 8–10 hours for earnings that give them sustenance. You see their exhaustion, their polite smile masking frustration with life in general.
This is the first time in history at this scale that the working class and consuming class interact face-to-face, transaction after transaction. And that discomfort with our own selves is why we are uncomfortable about the gig economy. We want these people to look our part, so that the guilt we feel while taking orders from them feels less.
We aren't just debating economics. We are confronting guilt. That ₹800 order might equal their entire day's earnings after fuel, bike rent, and app cuts. We tip awkwardly, or avoid eye contact, because the inequality is no longer abstract. It's personal.
Pre-gig era, the rich could enjoy luxury without moral discomfort. Labor was out of sight. Now, every doorbell ring is a reminder of systemic inequality. That's why debates explode. It's not just policy. It's emotional reckoning. Some defend the system (“they choose it”), others demand change (“this isn't progress, its exploitation”).
And here’s the uncomfortable twist: the unsaid ask of clumsy ‘solutions’ isn’t dignity. It is about returning to invisibility.
Ban gig work and you don’t solve inequality. You remove livelihoods. These jobs don’t magically reappear as formal, protected employment the next day. They disappear, or they get pushed back into the informal economy where there are even fewer protections and even less accountability. Over-regulate it until the model breaks, and you achieve the same outcome through paperwork instead of slogans: the work evaporates, prices rise, demand collapses, and the people we claim to protect are the first to lose income.
And then what happens?
The rich get their old comfort back. Convenience returns without faces. Guilt dissolves. We go back to clean abstractions and moral posturing from a distance. The poor don’t become safer, they become invisible again: back in cash economies, back in backrooms, back in shadows where regulation rarely reaches and dignity isn’t even debated.
The gig economy just exposed the reality of inequality to the people who previously had the luxury of not seeing it. The doorbell is not the problem. The question is what we do after opening the door.
Visibility is the price of progress. We can either use this discomfort to build something better (which we keep doing continuously as delivery partners are our backbone), or we can ban and over-regulate our way back into ignorance. One of those choices improves lives. The other simply helps the consuming class feel virtuous in the dark.
Agree. And literally everyone who has a job wants to get paid more. Everyone thinks they deserve better. At the end of the day, market forces decide how much does someone get paid.
Companies reliant on gig economy compete very brutally with each other. Demand is more than the supply, which results in gig incomes being more than what many formal entry level jobs in India pay.
I am all for peaceful protests against anything and everything. But violent protests and stopping others who want to work from working is not okay (proof attached).
Here’s what we know – a number of these protestors were not even our delivery partners. They were agents of political interests, piggybacking on the narrative to gain political mileage.
Agree.
I repeat – gig workers is one of the largest organised job creation engines in India. And we provide insurance, fair, timely and predictable wages.
Gig doesn’t need more regulation, it needs less regulation. It will bring more people into the fold, who will be able to earn some money, upskill themselves and later join India’s organised workforce. Not to mention, consistently send their kids to school - which will fundamentally change the fabric of our nation one generation later.
It will be useful to check on the Blinkit app how far the store is from your home. In my case it is 400 metres. That is how I get the delivery in under 10 mins. The riders are not forced to take risks. Very often they are on transport that cannot go at speed and very often they do not even go onto a main road
One more thing. Our 10 minute delivery promise is enabled by the density of stores around your homes. It’s not enabled by asking delivery partners to drive fast. Delivery partners don’t even have a timer on their app to indicate what was the original time promised to the customer.
After you place your order on Blinkit, it is picked and packed within 2.5 minutes. And then the rider drives an average of under 2kms in about 8 minutes. That's an average of 15kmph.
I understand why everybody thinks why 10 minutes must be risking lives, because it is indeed hard to imagine the sheer complexity of the system design which enables quick deliveries.
Also, if you've ever wanted to know why millions of Indians voluntarily take up platform work and sometimes even prefer it to regular jobs, JUST ASK any rider partner when you get your next food or grocery order.
You will be humbled by how rational and honest they will be with you.
Having said that, no system is perfect, and we are all for making it better than today. However, it is far from what it is being portrayed on social media by people who don't understand how our system works and why.
If I were outside the system, I would also believe that gig workers are being exploited, but that's not true.
India’s Champions Trophy victory is not just a win—it’s a statement. In a tournament where the best in the world competed, we remained undefeated, dominant, and unshaken.
The Indian batting lineup resembled a well-run conglomerate. Rohit Sharma was the visionary chairman, setting the tone with explosive starts. Virat Kohli played the seasoned CEO, guiding the chase with calm authority. Gill and Shreyas were the rising stars, fueling momentum, while KL Rahul ensured the perfect finish, much like a reliable CFO balancing the books.
But a company is only as strong as its foundation, and here is where our bowlers played their part to perfection. If the pacers like Shami kept things tight, the spinners—especially Varun Chakravarthy—turned the tide with ruthless efficiency, much like our regulator SEBI keeping rogue elements in check. The opposition was left tangled in a web of mystery spin, more confused than a start-up trying to decode new tax laws.
The most remarkable aspect of this campaign? Every single player contributed. There were no weak links, no dependencies on individual brilliance—just a collective force moving like a well-oiled machine.
This is the India of today—resilient, strategic, and relentless in its pursuit of excellence. In a world where disruptions are the norm, this team showed what it means to be consistently dominant, delivering results when it matters the most.
The stock market may rise and fall, but Indian cricket remains on an unstoppable bull run. The Champions Trophy is back where it belongs. 🇮🇳🏆
Introducing Bistro - Blinkit’s new 10 minute food offering. Bistro is a new app, outside of Blinkit and Zomato. This service is currently live across a few locations in Gurugram to help us find product market fit.
With @bistrobyblinkit we will offer our customers high quality, canteen type food, delivered hot in 10 minutes. We believe high quality food that is more accessible has the potential to induct more customers into “outside of home” food consumption. To achieve this, we are innovating on the entire food supply chain with Bistro. At Bistro, no preservatives or food processors are used in preparing the food, nor is it microwaved processed food. Instead we are investing in infrastructure and R&D to create tasty dishes within 5 minutes or less.
We have partnered with a number of companies innovating in the food industry to make this happen and will continue to support the ecosystem.
As shown in the screenshots below, I have repeatedly requested the society management for help, but unfortunately, no relief has been provided so far.
I sincerely urge you to address this matter at the earliest.
Location: BPTP Park Prime and Mansions, Sector 66
Thank you
@DC_Gurugram@gurgaonpolice@MunCorpGurugram@RenuSogan
Dear Concerned Authorities,
I am reaching out with a desperate plea for your intervention regarding a grave and serious issue involving stray dogs in our society, which has made our lives extremely difficult.
The quick-commerce food delivery market in India is accelerating rapidly, a new report by @globaldataplc has found, with the launch of a new platform, Bistro, by Zomato-owned Blinkit.
#fooddelivery#quickcommerce#India#ecommerce
https://t.co/2HcBhZ9HSI