The Commonwealth Bank – a bank we all trust! This morning, I woke up to find money missing from my account. Upon reviewing all the transactions, I discovered that they are all duplicated. A simple "we are sorry for the inconvenience" is not enough. When will we get our money back? What about those who are now stranded? There should be some accountability for such actions, or it may be time to consider a different bank!
Commbank Duplication Error!
If there is a systems update to the software, a bank should not allow customers to get charged twice for things they have already paid for. This is a bank we all trust to keep our hard-earned money, and to be treated like this is a real concern.
@Sea__Point I get what you say, look how could he have looked at something else if he penalized Scott for that infringement? He could have asked Marius to look at that after giving the initial penalty. So don’t say his head in that direction of the infringement, if he penalized it!!
@Surbhi_Ve@Avis Booked a vehicle online,and my plans changed I gave them a call to find out how I go about changing my booking. The customer care agent told me what I have to do.PLZ note they never told me that if I do change my booking I will not be refunded even if my booking will show credit