@BMW Could someone from BMW UK please assist with my Connected Drive issue? My local dealership referred me to Connected Drive support, who then redirected me to BMW Genius Support. Neither team has resolved the problem, and I’ve had no updates from any party since 05/10/24. Thank you
@Carolin9827574@TUIUK Thanks. Just been forced to accept their proposal where ticket replacement is £560, but they're willing to compensate £200. So had to pay £360 and I'm allegedly unable to file a complaint to the ombudsman...
Hi @TUIUK,
HONEYMOON BOOKING
Your 3pf team is attempting to charge us an additional £360 for my wife's surname change after our marriage, despite your team previously advising me on the necessary steps and assuring me that there would be no issues. WE FLY OUT 07/07/23! HELP!!