Rozanne Stringer

[Rozanne Stringer @RozanneStringer]

@British_Airways Also, why can't you put a post up to say you're having issues on X and your website?

[Rozanne Stringer @RozanneStringer]

@British_Airways - what's going on with check in? Flying tomorrow and can't check in online on either laptop or app?

[Rozanne Stringer @RozanneStringer]

@British_Airways Ok, I won't lose the seats I have already booked or miss my flight due to queues will I?

[Rozanne Stringer @RozanneStringer]

@HMRCcustomers So how do I get in contact where someone can actually access my personal account??

[Rozanne Stringer @RozanneStringer]

@HMRCcustomers Is there anyway to speak to someone in confidence rather than publicly? I have just paid my payment on account for July but don't understand why the recently submitted SA seems to be double what it should be in tax.

[Rozanne Stringer @RozanneStringer]

@MicrosoftHelps - am also having problems with all my junk going to my inbox. How do I sort this as it’s driving me mad?

[Rozanne Stringer @RozanneStringer]

@BBC_HaveYourSay - can you submit an application yourself if you are a named guest on another person’s application for the King’s Coronation Concert?

[Rozanne Stringer @RozanneStringer]

@fitflopuk - could someone please respond to my numerous dm’s on messenger or my email re the useless replacement spark fitflops I took on holiday with me. 3 days later and still no reply. The adhesive should withstand evening heat in Greece - they’re not designed for winter!

[Rozanne Stringer @RozanneStringer]

@Avianca Please read my DMs, desperately need confirmation from you that this affected my son's return from Medellin airport to LHW (via Bogota) on 29th March ihttps://www.aviation24.be/airlines/latam/airbus-a320-performs-emergency-landing-at-medellin-after-nose-gear-problems/

[Rozanne Stringer @RozanneStringer]

@ContactKingston https://t.co/xrM0F82ZjU - would be grateful for a response to this. No wonder our bins don’t last if they are treated like this by your employees.

[Rozanne Stringer @RozanneStringer]

@MartinSLewis @BlueBayTravel I know you’re inundated but how can a travel op say changing from one Maldives island to another is a minor change. All the islands are unique/different, there’s no like for like. I want my money back under package holiday regs, they’re refusing🤯

[Rozanne Stringer @RozanneStringer]

@paulandval2005 @BlueBayTravel I’ve tried all angles so far but they are now saying we have to accept a different island and that’s not a major change - who are they trying to kid. All the island and unique and different which is the beauty of the Maldives. There’s no like for like. Where are you at now?

[Rozanne Stringer @RozanneStringer]

@BlueBayTravel so you’ve now blocked a post I put on your Facebook page purely because I was asking what is happening about the Maldivian island holiday I have booked for October, along with many other customers, where you know the island is closed til 2021.

[Rozanne Stringer @RozanneStringer]

@1StuartWilson

[Rozanne Stringer @RozanneStringer]

@BlueBayTravel @MartinSLewis I’ve asked for a manager to call twice before - they never do. It’s shocking customer service.

[Rozanne Stringer @RozanneStringer]

@MartinSLewis @BlueBayTravel is it right that a travel agency can change our Maldives booking to a different island as the island we are going to is closed til 2021 now? I just want a refund as it’s a package holiday. Help please as surely we don’t have to accept?

[Rozanne Stringer @RozanneStringer]

@BlueBayTravel - shocking customer service. You’ve known our package holiday Maldives hotel has been closed til 2021 for at least 4 weeks, you’ve still not come back to offer a refund. A different island is a significant change, not a minor one - who are you kidding?

[Rozanne Stringer @RozanneStringer]

@easyJet Could you please reply to my DM - I desperately need to get in contact and can’t as the phone line is impossible to get through on.

[Rozanne Stringer @RozanneStringer]

@easyJet could you please reply to earlier DM