Puneeth Ravi

wanderlust

[Puneeth Ravi @RpuneethKumar]

@OlaElectrick

[Puneeth Ravi @RpuneethKumar]

@OlaElectric @ola_supports @Olacabs @bhash - Mr Bhavesh Agarwal what kind of stupid company do you run with 0 customer service for one number plate replacement it’s been more than 3 months what the hell are you guys doing

04574021 - this is the tracking I’d

[Puneeth Ravi @RpuneethKumar]

@NPCI_NPCI @NPCI_BHIM @dilip asbe please don’t grant such banks access to providing fast tags where they donot even have an stable working app to provide the customers

[Puneeth Ravi @RpuneethKumar]

@ICICIBank @ICICIBank_Care @sandeep Bakshi

The fasttag - e toll app is down from more than a month
When I contact customer support they are not able to answer
1) what will the customers do logging into website is a 5mns process and is not mobile friendly

[Puneeth Ravi @RpuneethKumar]

Let the people know

[Puneeth Ravi @RpuneethKumar]

@ICICIBank @ICICIBank_Care

When will the app be back up I want a immediate resolution on reply on this thread instead of bot replies on DM or reasons via call

Post it on twitter that - icici is not able update an app without 2 months of downtime

[Puneeth Ravi @RpuneethKumar]

@ICICIBank @ICICIBank_Care

2) what is the solution to those who cannot use mobile app as they are just a fasttag customer

3) when an update is planned - even a small company has a failover mechanism

ICICI bank when updating needs to keep app down?

[Puneeth Ravi @RpuneethKumar]

@bhash @bhash this is the reply I get every time ( an automated bot response in my dm) I abuse Ola and your role in the company for not resolving my ticket - but no real calls or interaction ever @OlaElectric - you guys have a really good bot - or are you only a bot

[Puneeth Ravi @RpuneethKumar]

@OlaElectric Please do not reserve at 999 and loose your valuable sleep and time in the future @OlaElectric is not able to solve one of my service request for a month it’s the most useless management @bhash i am not getting a call from them at all

[Puneeth Ravi @RpuneethKumar]

@bhash Ya right @bhash weekend conversations with cat instead on frustrated customers with your stupid products and no service and no replies

[Puneeth Ravi @RpuneethKumar]

@bhash I know you were the worst in providing customer service earlier - but you’ve proven yourself that you’ve reached heights in it. Or an automated bot response nowadays it’s been 3 weeks without no one to even about - biggest mistake in my life is the buy Ola @OlaElectric

[Puneeth Ravi @RpuneethKumar]

@OlaElectric @bhash @ola_supports
I have raised an support ticket for a broken number plate with replacement for it and all proofs - 04574021 but I have got zero response from you guys - what is so complex in this or what kind of backlog do you have - worst customer support

[Puneeth Ravi @RpuneethKumar]

@bhash Guys Ola customer case is the worst ever service you don’t even think of - please don’t waste your hard earned money on such a product even if it’s expensive buy other brand electric scooter

I raised a complaint to replace my number plate since 4 weeks no response @bhash

[Puneeth Ravi @RpuneethKumar]

I have not recieved any response it’s been so long @OlaElectric @ola_supports @bhash

Why do you even launch new products when you can’t even support existing customers

@bhash I really don’t understand your
Role as ceo is just to take the fame? And not to fix the process

[Puneeth Ravi @RpuneethKumar]

@OlaElectric @bhash @ola_supports

What is the process to get a replacement HSRP number plate after broken?

[Puneeth Ravi @RpuneethKumar]

@UIDAI what is the process to unlock Aadhar biometrics without having access to sim registered in Aadhar, you have created a cyclic dependency and no other option to unlock if a person looses the sim, Totp and vid nothing is off use

[Mark Tenenholtz @marktenenholtz]

@DThompsonDev They are as incredible as they seem

[Puneeth Ravi @RpuneethKumar]

@AjeetPatil76432 @OlaElectric When was your registration completed @AjeetPatil76432

[Puneeth Ravi @RpuneethKumar]

@sushilk61426435 @crownbhullar @bhash @Khalidaaalbadri @OlaElectric Don’t pay even a dime if the registration is completed before may end, and also if you can cancel the scooter and go for better options available which will give you peace of mine

[Puneeth Ravi @RpuneethKumar]

@bhash @OlaElectric @ola_supports There is no true resolution ever recieved even after my scooter getting registered a week ago and the pick up centre is in Bangalore, yet you could not deliver the scooter on the expected date even if you had push the scooter from future factory it won’t take 8 days @OlaElectric

[Puneeth Ravi @RpuneethKumar]

@bhash How about keeping back of the customers who trusted you and took your scooter @bhash, you customer support just gives us automated bot replies 1) we will get back to you 2) we’ll call you in sometime 3) and your so called service champion messages @OlaElectric @ola_supports