Ruby Violet

Creating spectacular lip smacking Ice Cream & Sorbet since 2011. Made in Marston Moretaine. KX Parlour :Midland Goods Shed, 3 Wharf Road London N1C 4BZ

[Ruby Violet @RubyVioletIces]

Not sure if any of our amazing contacts can offer any helpful suggestions? Our serving freezer has broken and we need to take the parlour door off and get it taken away, we’ve tried our usual locksmiths, but as the serve over freezer is really heavy, not sure who will do it!

[Ruby Violet @RubyVioletIces]

@theliturgylady @WoodlandNomad What a very good idea, thank you for making the trip! It’s never too cold for ice cream!❤️🍦

[Ruby Violet @RubyVioletIces]

@robcmorgan @ShopifySupport Agreed, we’re just losing sales online and instore

[Ruby Violet @RubyVioletIces]

We have no POS again… this is the 3rd time in 6 months, we can’t take any payments, it’s just not good enough @ShopifySupport #shopify and we’re never entitled to any compensation, it’s an appalling way to treat your customers

[Ruby Violet @RubyVioletIces]

@OJRestorations @ShopifySupport We’re having the same issue, last week #Shopify failed & we couldn’t take payments, now we have no payouts and there’s never any compensation just massive inconvenience for us and our customers. @ShopifySupport . Very expensive poor service.

[Ruby Violet @RubyVioletIces]

@MaxMinguez_ @ShopifySupport I only seem to be able to talk to a virtual help assistant! Payments looked like they were going through then 15 mins later came up as declined.

[Ruby Violet @RubyVioletIces]

@ShopifySupport what’s going on? All our card payments are going through then 15mins later being declined #shopify

[Ruby Violet @RubyVioletIces]

@davidgmwilson Thanks @davidgmwilson we’ve found a company out at Heathrow who are going to help! Hope you’re well!

[Ruby Violet @RubyVioletIces]

Billy our vintage ice cream van is in need of a respray or some touching up where his paint is peeling before he makes his Summer appearance, our usual garage have let us down, can anyone help please with a bodyshop recommendation… thanks so much

[Ruby Violet @RubyVioletIces]

@_SueNash_ I remember Porters from my childhood, it was a fascinating shop that had a specific aroma of cheese, and they used to deliver groceries to our house, I loved the bags of broken seconds biscuits. So very sad.

[Sacha Lord @Sacha_Lord]

Every single Hospitality venue across the UK is being crucified or closed by untenable energy bills.

Yesterday British Gas posted record profits of £751 million.

10 times the previous year of £72 million.

Anyone else angry? Morning @ofgem.

[Ruby Violet @RubyVioletIces]

We take immense pride in our diverse range of offerings, including our exceptional sorbets. The fact that lots of people don't know is that our sorbets are completely vegan. These delectable treats shows our commitment to the preferences of our valued customers.

[Ruby Violet @RubyVioletIces]

Our journey with Ruby Violet has been one of enduring commitment and unwavering dedication. Over the years, we have overcome countless challenges and invested an immense amount of effort in nurturing this business.

[Ruby Violet @RubyVioletIces]

Colour theory and art are pivotal elements in the successful operation of an ice cream business. The understanding and application of these principles are integral to creating a brand identity, establishing a strong visual presence, and enhancing the overall customer experience.

[Ruby Violet @RubyVioletIces]

@ShopifySupport Thanks it decided to do a card update in the middle of a transaction, so it’s sorted now it’s completed an update! thanks

[Ruby Violet @RubyVioletIces]

@ShopifySupport we’re having an issue with our POS not taking payment again, is the problem your end? Thanks

[Ruby Violet @RubyVioletIces]

@ShopifySupport @meekettes Didn’t work for us either

[Ruby Violet @RubyVioletIces]

@ShopifySupport We can access the back end just the POS has stopped unfortunately 3 transactions went through but the payment didn’t

[Ruby Violet @RubyVioletIces]

@ShopifySupport our system is down any updates?

[Ruby Violet @RubyVioletIces]

@ShopifySupport Yes

[Ruby Violet @RubyVioletIces]

@ShopifySupport our systems have been down for around 20 mins now can you let us know what’s happening please