Russ Buchmann

Proud Geek Dad. Marketing. Design. Productivity. Partner & VP Tech @ShoeFlyStores

[Russ Buchmann @RussBuchmann]

@GraniteTelecom I can’t reach anyone on your Customer service number [ [phone] ]for support or billing. Just get an automated message about no available at the extension. Our service has been out at Ross Park Mail in Pittsburg for several hours.

[Russ Buchmann @RussBuchmann]

@AshleyHomeStore What up with my order? Now your corporate support isn't even getting back to me. We ordered a bedroom set on 2/6 and were told 12 wks. Now it's been over 20 weeks!!! I realize there are supply chain issues, but this delay (and your cust service) is unacceptable.

[Russ Buchmann @RussBuchmann]

@SonySupportUSA Not sure what I did differently, but they are working as expected now. I am able to use JUST the left or right as needed. Thanks.

[Russ Buchmann @RussBuchmann]

@SonySupportUSA I just got a set of Linkbuds. I can use the right one by itself but not the left. Am I missing something or is this a limitation of the Linkbuds?

[Russ Buchmann @RussBuchmann]

@creativecloud I was disappointed that this offer under "Manage Plan" that states "Just for YOU: Get 25% off your CURRENT plan" loads with an error. After reaching out to support chat, I was told it is only for new customers, which seems contradictory. 🥲

[Russ Buchmann @RussBuchmann]

@FlexClipApp Nevermind. Found the form.

[Russ Buchmann @RussBuchmann]

@FlexClipApp Do you have a support email address? I can't find a way to contact your support team with a billing question.

[Russ Buchmann @RussBuchmann]

@TMFanSupport What's going on? I messaged you yesterday, and nothing. I have tried a desktop, laptop, phone, 3 browsers, and home network vs. cellular, and your laggy web app says my 3+ devices are not supported. Tried yesterday and this morning. Tried clearing the cache already.

[Russ Buchmann @RussBuchmann]

@RL_Support My son loves Rocket League and has mentioned Bakkesmod many times. I know it's an open source community mod not developed by @PsyonixStudios. It seems very popular. I understand it is not your software, but can it be trusted to use with RL via @Steam and @EpicGames?

[Russ Buchmann @RussBuchmann]

@Loupedeck Thank you for the reply. Loupedeck is great. Ideally it would be nice to drag & drop an app, or pick from an installed app list and have Loupedeck do the rest.

[Russ Buchmann @RussBuchmann]

@Loupedeck Is there a way to easily add touch button shortcuts to desktop apps and use the default icon? The only way I have found to do it is by adding custom RUN shortcuts, locate & copy/paste the path, find & download an icon image, pick icon image, etc. Seems very tedious.

[Russ Buchmann @RussBuchmann]

@DJISupport why does the DJI Ronin app from @GooglePlay store direct me to download an APK from outside the play store. Is this not the correct app for the SC2? Is there some limitation with the Play Store?
https://t.co/rc4BqIADNS

[Russ Buchmann @RussBuchmann]

Anyone know if @AMDRyzen Ryzen 5 3600 supports Above 4G Decoding? My RTX 2070 Super doesn't support Resize Bar, but would enabling Above 4G Decoding allow more GPU RAM to be used for video editing & graphics programs that utilize the gpu. Asus TUF Gaming x570 BIOS supports it.

[Russ Buchmann @RussBuchmann]

@AskPlayStation @PlayStation Finally got an email and we are good to go. Thank you. I might suggest you make it easier to add child accounts to a console I am already signed in on if I am the parent. #UX #FeatureRequest

[Russ Buchmann @RussBuchmann]

@AskPlayStation @PlayStation PLEASE help! Not happy with your web chat/phone support. Got "permanently suspended" msg the 1st time adding my son's NEW child acct to console. Contacted support 3/11 & 3/13. Was told BOTH times it was being escalated. No emails yet in our accounts.

[Russ Buchmann @RussBuchmann]

@JordyVandeput I always enjoy your group's videos, but the best thing you've shared was in this video where you mentioned to just be yourself. Very genuine. Keep being yourself and have fun.

https://t.co/EVYFmJc7UM

[Russ Buchmann @RussBuchmann]

DO NOT TRY @TheAnimaker for text animations. Signed in using my work Google account and within minutes started TEXTING my cell which I didn't provide/approve. Must be cross-referencing. I replied and a human responded. Now I seem to be getting new "spam" texts. #coincidence?

[Russ Buchmann @RussBuchmann]

Should I answer?

[Russ Buchmann @RussBuchmann]

@BlueairGlobe I emailed your customer service several days ago about a faulty 411 unit that I purchased in January of 2020. I have not received any sort of confirmation or reply yet. It no longer powers on or shows any lights. Tried multiple outlets.

[Russ Buchmann @RussBuchmann]

@AMillyOh95 @RocketLeague If possible, access the game on a a pc you can claim them and then go back to your console. Otherwise they've said corrupt local saves can cause this. You'd want to make sure your save file is backed up to the cloud, etc... delete the save file and let it restore. #caution