@cz_binance I have questions about security, about assets that have strangely disappeared from the balance sheet. I didn't get a clear answer. Every agent tries to confuse me, I sit for days in tea with those support. I don't have the strength anymore. You have a lot of incompetent employe
@cz_binance Esteemed @cz_binance Pay attention to my case number #110969498. I've been getting a clear answer from your team for months now, but all the answers are confusing. Consider a specific request for 200 hours or more. @binance
For almost three months, I have not been able to get a clear answer to my questions. And today, the Binance agent confirmed my assumptions that they blocked my account to save the funds, BUT WHERE THE ASSETS WENT NEXT IS NOT KNOWN 🤔. There are no conclusions. How to understand?
@FeraSY1@BinanceHelpDesk@binance For privacy and security reasons, they can't provide me with calculations. They can't answer why they protected my funds. After 5 months, they advise me to contact law enforcement 🤦
@FeraSY1@BinanceHelpDesk@binance Unfortunately, their answer is obvious. For privacy and security reasons, they can't provide me with calculations. They can't answer why they protected my funds. After 5 months, they advise me to contact law enforcement Unfortunately, their answer is obvious.
@FeraSY1@BinanceHelpDesk@binance that it is difficult for them sometimes to understand that there has been a break-in. The transaction history is empty. Again, an independent investigation shows that the binance reports are inaccurate. The balance on the statements does not match the actual amount.
@FeraSY1@BinanceHelpDesk@binance They didn't notice the hack and tried to accuse me of blocking the account myself. After I did my own investigation, provided them with evidence of the hack, they confirmed it. They couldn't immediately confirm the hack, because the scammers do everything professionally
@FeraSY1@BinanceHelpDesk@binance It's hard to expect anything from them. They will only write that they sympathize with what happened, that they will try to help us. I was hacked in the month of May. They restored my account for 5 days, they did not freeze the funds. The account has been reset to zero.
For April, agents give a full calculation, since the amount goes to 0, but March.... They don't want to. Referring to the fact that they do not have such an option to do the calculation manually. And my own calculation, not evidence for them. @binance@BinanceHelpDesk@blockchain
They don't seem to understand what they're writing. They're trying to confuse me, and in the end they're confused @binance@BinanceHelpDesk@cz_binance Take control
They confirmed the hack after I provided evidence. It turns out that their security team works a little weakly. Although they claimed that they have super cool security and that I myself blocked my account @binance@BinanceHelpDesk@cz_binance
They need to be provided with everything. Make it easier for them to work). Make everything in Excel. Calculate, calculate, summarize, show where it is missing, and in the end they simply will not answer you @binance@AskBlockchain@BinanceHelpDesk@cz_binance
Same Answers 🤦🙄 They do not even delve into the essence of the problem. And yes, by the way, they don't want to show me this information in any way. We conducted an investigation ourselves, but who will show me the results? Or do I also have to look for it on my own?!