Ruth Roberts

[Ruth Roberts @RuthRoberts2016]

@1HeathrwAirport Absolutely not. @HeathrowAirport fake account alert! I’ll report them

[Ruth Roberts @RuthRoberts2016]

@HeathrowAirport Thanks for coming back super promptly. Appreciate it!

[Ruth Roberts @RuthRoberts2016]

@currys why are your prices online for mobile phone deals not able to be honoured in store? We’re being fiddled out of money because the deal is not on the tablet and we’re being told there’s nothing that can be done.

[Ruth Roberts @RuthRoberts2016]

@Winwnsyn @virginmedia That’s just insane. They can clearly make money from the cheaper price otherwise they wouldn’t offer it at all! Just give us loyal customers the best price!

[Ruth Roberts @RuthRoberts2016]

@virginmedia let’s try again. Why on earth are you charging me over 2.5 times the price you’ve told me you’ll charge a new customer for exactly the same service?!? Clearly you don’t value loyalty.

[Ruth Roberts @RuthRoberts2016]

@virginmedia Then at least make it easier to speak to the team I need to speak to! No wonder people are so dissatisfied with you.

[Ruth Roberts @RuthRoberts2016]

@virginmedia But that doesn’t help when you’re locked in a contract you don’t even want to be in! Offer us a reasonable price and we’d be much happier. £35 would do

[Ruth Roberts @RuthRoberts2016]

@virginmedia That’s rubbish. £72 for an existing customer rather than £26.99 for a new one? Why can’t you offer your existing customers the best price?

[Ruth Roberts @RuthRoberts2016]

@PizzaExpress @paul115sqn

[Ruth Roberts @RuthRoberts2016]

@virginmedia why is your service shocking? We cancelled our contract 30 days ago in readiness to change to another supplier yet we got a bill for next month through today! Your help centre are being less than helpful. We want to cancel and not get charged for this coming month!

[Ruth Roberts @RuthRoberts2016]

@BigMotoringWrld Still waiting for a reply as to how to get in touch with you regarding a terrible manager at your Peterborough Fengate branch and an employee loudly using the f-bomb while having a general chit chat with said manager…

[Ruth Roberts @RuthRoberts2016]

@BigMotoringWrld @BigMotoringWrld I need to follow this up please let me know how I can get in touch.

[Ruth Roberts @RuthRoberts2016]

@BigMotoringWrld disappointed with your Peterborough Fengate branch. We were ignored for 20 mins after looking at cars. Spoke to the manager who seemed unbothered. The same manager was chatting loudly with staff well in earshot of us and there was loud swearing from an employee!

[Ruth Roberts @RuthRoberts2016]

@BigMotoringWrld I have tried to message you but X won’t let me. Is there some other way I can get in touch please?

[Ruth Roberts @RuthRoberts2016]

@AnglianWater That makes sense, thanks. Hopefully it doesn’t take too long! It’s been difficult to deal with as I have a 4 month old!

[Ruth Roberts @RuthRoberts2016]

@AnglianWater is the water still needing to be boiled in Red Lodge? Your website’s advising the main was fixed overnight but the boil notice was only given to households today! Any idea how long this will take to fix if it’s not already?

[Ruth Roberts @RuthRoberts2016]

Beware of @WrenKitchens - this is the state their “approved fitters” have managed to leave our kitchen floor in! They’re now saying it’s not their problem… absolutely disgusted with them!

@BBCWatchdog @BBCLookEast @itvanglia @SkyNews @itvnews @BBCNews @HeartCambs @BBCCambs

[Ruth Roberts @RuthRoberts2016]

Enjoying breakfast out with this little man!

#costacoffee #babyccino #sogrownup #toddlerlife #mumlife #breakfast #toddlersmiles #happyboy https://t.co/shmJAsN9rV

[Ruth Roberts @RuthRoberts2016]

@BritishGasHelp please, I am so desperate for help and no-one’s getting back to me. I understand this isn’t an IM service but you do purport to be available from 8-10 to help BG customers!