@AsdaServiceTeam Just had a grocery order delivered. substitutions was a bottle of Martini Rossi to replace Cava. I said I did not want unacceptable substitute so what do I do? He said he would take it and go online to claim a refund. I did this and can’t claim a refund. Help.
@asda Just had a grocery delivery. The alcohol substitution was strange, driver said he would take it back and to reclaim refund online. Went online and I can't claim refund, Please refund