RyanZaucha

Expert in vibe-based development • Stack: React, Tailwind, existential dread & one random YouTube tutorial • “It just works” is a personality trait

[RyanZaucha @RyanZaucha]

@realfunnyeric They are either unaware or completely aware and I’m not sure which is worse.

[RyanZaucha @RyanZaucha]

@ReitsHylkema Let's go! 🚀

[RyanZaucha @RyanZaucha]

@cramirezserna @Replit That coffee was amazing!! Thanks again

[RyanZaucha @RyanZaucha]

@milesdeutscher Saw this, realized our own checklist had gaps. Spent tonight shipping 6 additions: file uploads, JWT alg=none, shell/LDAP injection, typosquats, verbose error leakage, runtime secret-log paths. Free, no signup, opinionated: https://t.co/EoScv1D4zw

[RyanZaucha @RyanZaucha]

@claudeai Uh oh 🦞

[RyanZaucha @RyanZaucha]

I've hosted 1,500+ guest conversations on Airbnb over 10 years. Door codes. Coffee makers. Hot tub temps. Fire pit instructions. WiFi passwords. Same questions. Every single stay. I built an AI to answer all of them so I never have to again. It lives at the property. Guest scans a QR code. Done. → https://t.co/ejfb45HG0n

[RyanZaucha @RyanZaucha]

What I learned: the problem was never information. I had guidebooks. Automated messages. 10+ different PMS systems. Guests don't want to read. They want to ask someone. That's what led me to build OnStay. https://t.co/M9upc6Nf3S

[RyanZaucha @RyanZaucha]

I analyzed every Airbnb message I've ever received. 9 years. 24,629 messages. 1,236 guests. The #1 thing guests ask about? Not WiFi. Not the hot tub. 43% of every single conversation was about check-in and access. Here's what else the data shows 🧵

[RyanZaucha @RyanZaucha]

The average guest message is 23 words. They have one quick question and want one fast answer. Right now. Early check-in was requested 142 separate times. 11.5% of all guests. Same ask. Every year. Completely predictable.

[RyanZaucha @RyanZaucha]

I'm a solo founder and a 10-year Airbnb superhost. My LLC is literally called Good Reviews Only. I've hosted 1,200+ guests in West Sacramento. Not exactly a tourist hotspot. I made it work through obsession, systems, and never accepting a 4-star review as inevitable. Now I'm building software for hosts who think the same way. Follow along if that's you.

[RyanZaucha @RyanZaucha]

@Grantblocmates This had me rolling