May I know how can I get the delivery guy's contact? The customer support of yours is the worst I have faced. There's no response from the customer support. Please respond.
Hi @rapidobikeapp, May I know how are we supposed to contact the customer support as we never get a response on time?.
It's not the first time I have faced something similar. I used the parcel functionality to deliver few items. The delivery boy delivered the items it seems.
My friend's phone was switched off due to which I couldn't confirm. He called and said that he's in the society and asked me for otp as the friend's phone was switched off. I provided the OTP and connected with my friend somehow only to know that the item was never delivered.
Hey @SwiggyCares,
I ordered food from Bihari Bhojan with orderId: 205101591166943
The food is uncooked and not eatable and in response, I get a refund of ₹31 which is literally 1/10th of what I paid for the order which is going to dustbin now.
Customers should not be treated
Hi @zomatocare, highly disappointed with your service. Ordered a meal with add-ons, but key items were missing—yet again. Customer support provided no real solution, only asked me to email, and then never responded. This has happened multiple times. Please improve the process!
Hi @Paytmcare...
Please improve you help service since it has been of no help to me till now.
No matter whatever I do... It doesn't connect me with the customer care executive nor does it allow me to take screenshot so i can share with you here.
Kindly look into the matter☺️
@ikkgupta @upcoprahul Bhai itna ultaa toh ek baacha v nai sochtaa... Series ko series ki tarah lo.. hr time usse message hi nikalte rhoge toh tweet krte reh jaoge 😗