SDEN

[SDEN @SDENSutton]

Hi to all SDEN customers. This is the official SDEN account and we will post updates and information here.

[SDEN @SDENSutton]

We are aware of low cold water pressure in the Sutton area and this affects the SM6 postcode area.

You may notice a loss of pressure in your cold and hot water taps until SES Water has resolved the issue.

You can track the progress of this fault on the SES Water website.

[SDEN @SDENSutton]

Service update: 24th October, 9.30pm: The heating and hot water supply has been restored since 8.40pm, if customers are still experiencing issues with supply then please contact us immediately and we will attend your property to investigate further.

[SDEN @SDENSutton]

Service update: 24th October, 8.15pm: We are aware of a service disruption affecting the heating and hot water supply to a number of customers and engineers have arrived on site to investigate the issue.
We will provide a further update as soon as possible.

[SDEN @SDENSutton]

Update: The planned essential maintenance work has now been completed and all customers should be receiving a normal supply of heating and hot water.
If any customers are experiencing disruptions then please contact us and SDEN engineers will investigate and resolve.

[SDEN @SDENSutton]

Announcement: We will be carrying out essential maintenance works on Thursday 11th July between 10am - 2pm.
There will be a disruption to customers heat and hot water supply during this time but we will ensure this is kept to a minimum and works completed as quickly as possible.

[SDEN @SDENSutton]

@SDEN_ltd SDEN is not responsible for electricity power cuts as we are sure you are aware!

[SDEN @SDENSutton]

SDEN have been made aware of a power cut today which will affect your heating. The company who supplies your power is GTC. You can sign up to receive updates from them. https://t.co/NZMBVF0Fc8

[SDEN @SDENSutton]

We are continuing to monitor our system after the power cut today and please be assured that staff are available to deal with any issues.

[SDEN @SDENSutton]

The system recovered quickly and supply was restored within a few minutes of the reported power cut.

[SDEN @SDENSutton]

Customer update:
Since customers reported an electrical power cut in their property this afternoon, we observed that our system experienced a brief drop in heating temperatures at approximately 2.10pm on phase 1 of the development.

[SDEN @SDENSutton]

We are aware that the electricity has gone off to some residents. This will effect the electric pump that drives your heating. Unfortunately, as SDEN do not supply your electricity this is beyond our control.

[SDEN @SDENSutton]

SDEN Christmas opening hours 🎄