Every Prop Firm Should Strive to Be This Responsive @BlueGuardiancom Is the Perfect Example 🔥
I recently raised a payout concern involving one of their traders.
What followed was a flawless display of true professionalism. 👏
Blue Guardian leadership, including the CEO @seanbaint and @EricGairns , immediately took full ownership of the situation.
They investigated thoroughly and quickly discovered that the delay was on the trader side the crypto withdrawal option was only available through the trader own setup, and the requested amount was larger than what was allowed.
The moment the trader submitted his Rise account details, the full amount was credited within just a few minutes. ⚡
No excuses.
No delays.
No run-arounds.
Just pure efficiency and genuine respect for the trader. 💯
This is exactly how a professional prop firm should operate.
Blue Guardian has set the standard that every firm in the industry should aspire to.
While I may not always agree with every aspect of any company, excellence of this level simply cannot be ignored.
This was a true masterclass in responsiveness and integrity. 🏆
Thank you, Blue Guardian.
Thank you to the CEO.
And a special thank you to Eric for handling everything with such speed and professionalism.
This is how it’s done. 🙌
Thanks a lot 🙏 🩷
@EricGairns@seanbaint@BlueGuardianSup
Faced an issue with the firm, but it was resolved unbelievably quickly. Really impressed by the top leadership and how promptly they responded to my concern and helped get it sorted.
This shows that they genuinely care about their traders and are focused on building a longterm business, rather than operating like some shady firms.
Special thanks to @PropFirmsGuru. Really appreciate you and all the work you do, sir. 🙏🙇
I requested my payout on August 14. They say payouts are processed within 24 hours and if they fail they will pay an extra 10%. But it’s been 6 days now, and I still haven’t received my money.
I first contacted support and was told to email [email protected]. I did that but got no response.
I contacted support again and was told I’d receive an update by EOD. When I followed up, they said they had been told the issue was resolved, but then said they would escalate it again. Now they can’t even give me a timeline for when they will actually pay me.
@PropFirmsGuru@TradingLucid@MyFundedFutures@Topstep@fundingpips I created my account on lucid , and went to complete the kyc , but I didn't have the physical Aadhar card that time and When I reopened the website a screen popped up saying the kyc is under verification and today I received a mail from lucid saying that I'm permanently banned.