SITS Insight

IT service management and service desk news, opinion and debate from the team @SITS_UK

[SITS Insight @SITSInsight]

Navigating GenAI: Guidelines from an AI Expert 🤖

Read more from @SupWizAI: https://t.co/apcz1D4c0F

#AI #GenAI #ITSM

[SITS Insight @SITSInsight]

From End Users to Agents: @sysaid Continues to Innovate and Transform the IT Service Management Experience by Unveiling its AI Chatbot for Agents ✨ Read more: https://t.co/5HJi04m0DD

#AIChatBot #ITSM

[SITS Insight @SITSInsight]

9 insights from crafting an enterprise-grade AI assistant, from @atomicworkhq: https://t.co/N7Dn8iBIwS

#AI #ITSM

[SITS Insight @SITSInsight]

The Future is Now: How Enterprise Service Management and AI are Redefining Service Delivery.

Read more from @Valiantys: https://t.co/GudKj3I2Nm

#ESM #AI

[SITS Insight @SITSInsight]

Mastering ISO 27001 deployment with IT Service Management tools, from @VMotionI: https://t.co/nEIqGwH2FB

#ITSM

[SITS Insight @SITSInsight]

Slash support costs in half with @gaspardesk1's Generative AI helpdesk: https://t.co/VCNxw33N89

#GenAI #AI #ITSM

[SITS Insight @SITSInsight]

.@SymphonyAi’s Gen AI-First Design Evolution: https://t.co/jPOsOJzJnX

#AI #GenAI

[SITS Insight @SITSInsight]

Employee helpdesk trends in 2024: what to expect, by @gaspardesk1: https://t.co/ff6Mz4JS8v

#employeehelpdesk

[SITS Insight @SITSInsight]

4 Ways the Service Catalog Benefits ITSM for Remote Employees, from @EZOsolutions: https://t.co/bdznWOA5Ex

#ITSM

[SITS Insight @SITSInsight]

Enhancing Efficiency and Productivity with Secure Cloud Print Management SaaS, from @TungstenAI: https://t.co/eLkhKPHKIV

#SaaS

[SITS Insight @SITSInsight]

The “single pane of glass” view: How support teams can get ahead of legacy IT. Read more from @LogicMonitor: https://t.co/ylmE0s4W2w

#ITSM

[SITS Insight @SITSInsight]

Why ITSM is like a bag of sweets, learn more from @PinkElephantUK: https://t.co/JMzeWuLtTY

#ITSM #IT

[SITS Insight @SITSInsight]

Highest-rated SAM vendor on Gartner’s Peer Insights, @Certerosoftware, launches global partner program: https://t.co/4P29CymnGG

#SaaS #ITSM

[SITS Insight @SITSInsight]

3 Ways ITSM Will Evolve in 2024, by @autoconsultUK: https://t.co/ESgh1iiIHT

#AI #ITSM

[SITS Insight @SITSInsight]

Tackling Shadow IT & Wasted Software, from @Certerosoftware: https://t.co/3vNHOdFChB

#IT #ITSM

[SITS Insight @SITSInsight]

The service delivery excellence matrix: A self-evaluation framework for IT & business teams to accomplish their service aspirations.

Read more from @manageengine: https://t.co/v0v8wAbze8

#IT #ITSM

[SITS Insight @SITSInsight]

Decoding AI for IT: 6 actionable insights for technology leaders in 2024, from @atomicworkhq: https://t.co/uIhH20H0Sz

#AI #GenAI #ITSM

[SITS Insight @SITSInsight]

3 Ways AI and Automation can Elevate Your Service Desk Management, from @sunrisesoftware:
https://t.co/DfS4Ko5tw9

#AI #Automation

[SITS Insight @SITSInsight]

"Visitors should come to our stand as we are a new player in the UK ITSM marketplace." 🤝

Learn more about ITCare Center, an ITIL-accredited ITSM platform, ahead of meeting the team at SITS next month ➡️ https://t.co/0hiRiNLyUN

#ITSM #IT #ITIL

[SITS Insight @SITSInsight]

Keeping IT Support Personalised, Secure & Effective - 5 five key points for greater efficiencies & increased customer satisfaction, from @Splashtop: https://t.co/bItMrLO1Is

#ITSupport