@united I'm waiting to depart on an Embraer E-175s & not enjoying the putrid Arctic air blast aimed at my face even though my air vent is closed. Everything about the design of these planes is terrible. Why do you make your customers endure these for a nearly 3 hr flight?
@HoustonTX Please improve your 311 service. I just waited on hold for 15+ minutes to only be disconnected within a millisecond by your inept service person.